IT Services Specialist CBO

US Oncology   •  

Phoenix, AZ

Industry: Healthcare

  •  

Less than 5 years

Posted 34 days ago

Position Summary

Arizona Oncology Associates is looking for an IT Services Specialist.  Great opportunity to join a team that focuses on patient care - Located in beautiful Arizona, you will have the ability to enjoy small town living with big city amenities on top of a rewarding work/life balance. 
 
The ideal candidate will have the following background and experience:

  • Bachelor’s degree in MIS, business or related technical field required.
  • Minimum three years on-site systems operations and PC environment systems experience.
  • Healthcareexperience in a clinical setting preferred. A+ or other hardware certifications preferred.
  • Position is considering all levels of experience

 
Scope 

  •   Under general direction, provides service and support to ensure efficient, appropriate maintenance and administration of company’s PCs and peripherals within an assigned practice. Provides technical assistance and training to system users. Participates in needs assessments, product evaluations, security administration, implementation planning, conversion planning and verification, testing, trouble shooting and training. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. 

Essential Duties and Responsibilities 

- -Maintains all on site computer equipment including personal computers, peripherals and printers. Provides support for a medium sized population of users across multiple sites in a practice.
-Conducts training of various office applications including Microsoft Office and others.
-Works closely with US Oncology Corporate Information Technology groups on setting and enforcing standards, implementing and upgrading hardware and software, and monitoring/troubleshooting production equipment. Loads specified software packages such as operating systems, Microsoft Office, practice Electronic Health Record software and other daily productivity software suites.
-Provides technical advice for purchasing new computer equipment. Coordinates with implementations on providing local technical assistance on all office moves, new site implementation, and office expansions.
-Performs all local help desk functions including answering questions and solving issues over the phone, remotely, or in person
-Maintains all records for local computer equipment.
-Prepares spreadsheets and PowerPoint presentations for staff meetings.
-Assists with phone system repairs and/or updates in coordination with local practices.
-Keeps management informed of status of projects and issues through routine written reps.