Scantron is a leading provider of data management, decision support solutions and related products and services to educational, commercial and governmental entities worldwide. Operating through both online and print channels, Scantron’s expertise is in delivering difficult-to-capture data and technology support services that are critical to risk mitigation and organizational growth. Headquartered in Eagan, Minnesota, Scantron also provides oversight for Harland Technology Services, one of the most respected names in the delivery of IT solutions and services. HTS is headquartered in Omaha, Nebraska.
Home based position in MA, CT, RI, or NY
Identify and develop new and existing customer relationships in order to maximize the stated sales objective within a specified geographic area
Key Duties / Responsibilities
Make necessary contact and communication (written and oral) to ensure customer satisfaction and maximize customer retention
Perform large account status meetings as required in a thorough and timely manner
Work with customer to sign up add-on maintenance and maintain accurate lists of equipment under service
Forward new product opportunities to management for evaluation
Request sales leads via customer referrals
Initiate contact via telephone, written correspondence, and/or personal visits to begin the sales process
Utilize SPIN Selling techniques during face to face sales calls to identify the customer needs
Prepare thorough, professional, and timely proposals to qualified prospects
Follow up as required to move prospects through the sales process
Close the sale
Request additional sales leads via referral
Business Partner Related
Maintain regular contact with business partners in a specified geographic area
Work with the appropriate business partner coordinator to foster additional business and maximize our business partner relationships
Identify and forward qualified dealer leads to the appropriate dealer coordinator
Update and maintain our salesdatabase according to our established procedures
Complete prescribed sales forecasts, travelschedules, large account reports, new equipment approvals, and other designated activities in a timely and thorough manner
Participate in sales training and sales meetings as necessary
Demonstrate good judgment pertaining to expense control
Use good judgment and care to maintain company assets in your possession. These assets may include: vehicles, computers, price books, as well as other company provides resources
Attend trade shows and conferences as necessary
Meet all attendance requirements.
Work with all facets of the organization to help meet our defined corporate objectives.
All employees are responsible for demonstrating the company's Core Values at all times and for using Performance Excellence principles to continuously improve effectiveness, efficiency, products, and services. This includes, but is not limited to, participating on improvement teams, recommending and implementing improvement ideas, and participating in training and other activities to keep up to date on processes, information, etc.
All employees are responsible for supporting and complying with internal and external audits, to include providing information, performing assigned tasks to ensure compliance, and preparing and maintaining evidence that key duties identified as internal controls have been performed.
All employees are responsible for supporting and complying with safety and security policies to promote a healthy working environment.
Education & Knowledge Required
Bachelor's degree (B. A.) from a four-year college or university; or minimum 4 years related experience and/or training; or equivalent combination of education and experience
Experience / Skills / Abilities Required
*Critical thinking abilities
*Adept at relationship building
*Strong organizational skills
*Current Drivers License
*Ability to travel overnight 1-2 days per week
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Harland Clarke Holdings, to include its affiliated and subsidiary companies (Harland Clarke, Valassis, Scantron, NCP Solutions, NCH Marketing Services, Clipper Magazine), is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.