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IT ServiceNow Solutions Owner in Virtual / Travel



$80K - $100K*


Technical Project Management


5 - 7 years

Job Description

Position Purpose

This IT professional represents all key business and IT stakeholders in maximising ROI on the ServiceNow application through ownership and management of the strategy and development backlog. Will manage the relationships with the Business and IT stakeholders and the vendors contracted to work on ServiceNow.

This person is required to have a deep understanding of the Service Now application in addition to having an excellent knowledge of current ITSM trends, enablement technologies and execution methodologies. The ability to then apply their experience as a Solutions Owner and act on shifting priorities, which they are accountable for, is key to this role.

Major/Key Accountabilities

  • Clearly understands the strategic direction and vision of the Service Now solution and expresses it as a Product Backlog (roadmap)
  • Define solution vision, roadmap and growth opportunities
  • Drive pri
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Valid through: 2020-4-8

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