IT Senior Manager (Portal & Collaboration) - NYBO

Ross Stores   •  

New York, NY

11 - 15 years

Posted 212 days ago

This job is no longer available.

Responsible for evaluation, selection and implementation of technology solutions in the portal & collaboration space to address business needs. Highly visible role with IT executives which directly interfaces with the business community. Lead a multi-year program to rollout collaboration technologies for our employees.

  • Help create and drive portal & collaboraton technology vision and implementation program to maximize the effectiveness of individual employees, teams, workgroups and departments. Do so by:
    • Closely partner with HR executing the needed organizational and process changes.
    • Leading a cross-functional team dedicated to this initiative.
    • Developing a portal & collaboration workplace platform that incorporates market trends and technologies as appropriate.
    • Applying user-experience principles.
    • Establishing a measurement framework to evolve and improve capabilities on an ongoing basis
  • Must be able to quickly establish credibility at all levels of the organization including senior-level business executives
  • Manage budget, resources and schedules across multiple projects, internal and system integrator staff. Coordinate with other programs and IT’s shared services
  • Identify, manage and communicate issues, risks and dependencies to project stakeholders and sponsors


  • Organizes and leads a Portal & Collaboration governance, change and steering committee, which will plan and governdigital workplace initiatives across the organization; and which will share best practices and review program progress.
  • Works closely with the HR to understand employees' current challenges and experience, demographic changes in the workforce. Incorporates this knowledge into program planning.


  • Developing Direct Reports and others
  • Communication
  • Dealing with Ambiguity
  • Conflict Management
  • Managing and Measuring others
  • Motivating Others
  • Technical Competence/Expertise
  • Customer Focus


  • At least 10 to 15years’ IT experience within a Fortune 500 or similar IT environment
  • At least 5years implementing portal & collaboration technologies, ideally Office365 and SharePoint.
  • Experience managing teams over 20 FTEs, including subcontractors and offshore resources
  • Experience leading business process management professionals to rethink, simplify and redesign existing processes to ensure employee engagement and effectiveness.
  • Able to develop metrics that allow the organization to gauge the success of its Portal & Collaboration investments. Ensures that this data is collected, analyzed, tracked, communicated using performance scorecards, and acted upon.
  • Ability to effectively guide and sustain people, process and technology change in a dynamic and complex operating environment.
  • Excellent oral and written communication skills.


  • Working knowledge of Office365
  • Some experience with agile methods
  • Big4 Consulting experience
  • Graduate degree
  • Experience with a major retailer


  • Requirements: Consistent timeliness and regular attendance. Job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
  • Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.
  • May also require occasional driving and/or traveling overnight for business functions or site visits.
  • Vision requirements: Ability to see information in print and/or electronically.
  • Occasional travel to our NYC office


  • 1-2 direct reports
  • Req. Number: 18003148