IT Security Operations Center (SOC) Manager in Carmel, IN

$150K - $200K(Ladders Estimates)

PSI Services   •  

Carmel, IN 46032

Industry: Finance & Insurance


5 - 7 years

Posted 52 days ago

The successful candidate will need to demonstrate senior level expertise IT security topics as they apply to a well-controlled service provider network. They will also need to provide examples of IT security projects they have successfully delivered. This candidate should have the ability to train and mentor other team members and act as an escalation point for projects and issues. This position offers a high degree of autonomy and empowerment, while still working in a collaborative team environment.

Job Duties

  • Lead the management and day-to-day operations of the SOC with a focus on proactive monitoring, Incident Response, and Issue Management.
  • Supervision of the SOC team, recruiting, hiring, training, and assessment of staff.
  • Development and measurement of SOC performance metrics.
  • Maintain working knowledge of cyber threat actor tactics and techniques.
  • Management of the escalation process and review of incident reports.
  • Review and remediate security threats and incidents.
  • Conduct security audits and risk assessments with commercial and open source tools and utilizing industry best practices/techniques.
  • Report and presenting findings to team and management.
  • Identify, evaluate, recommend, and implement processes, procedures, and tools which will enhance existing monitoring capabilities and ensure a cycle of continuous improvement.
  • Develop and maintain policies, processes, and procedures to ensure reliable and effective SOC operations.
  • Ensure adequate coverage for the SOC so that operations are properly monitored and all incidents are reported and remediated in accordance with documented requirements.
  • Monitor and review event indications, warnings, and system logs and notify the applicable stakeholders in accordance with service level agreements and SOPs.
  • Coordinate with appropriate internal teams to report and resolve issues identified by SOC monitoring tools.
  • Lead a team that actively monitors all enterprise servers, systems, routers, and switches, for indications of irregular behavior.
  • Present to senior management on a regular basis.
  • Participate in special projects as required.


  • Bachelor's Degree in IT related field or related experience
  • 5+ years of IT security review and remediation for internal or external clients.
  • Experience managing SOC activities.
  • Experience with incident handling techniques and processes.
  • Experience in several IT disciplines, such as Infrastructure, Networking, Software Development, etc.
  • Hands-on experience using security monitoring tools, running vulnerability scans, and reviewing vulnerability assessment reports.
  • Strong knowledge of security frameworks (NIST, CIS, ISO, CSA).
  • Strong knowledge of client/server, web, and cloud architecture.
  • Strong networking knowledge with a focus on security.
  • Strong knowledge of Windows and Linux OSes with a focus on security.
  • Strong problem solving and troubleshooting skills.
  • Excellent verbal and written skills.
  • Excellent team leader/project management skills and experience.
  • Excellent verbal, written, and interpersonal communication skills, including ability to effectively communicate with internal and external customers.
  • Advanced knowledge in establishing and maintaining cooperative working relationships with other employees, vendors, and other organizations.
  • Ability to design and implement effective policies and procedures to achieve consistent team results.
  • Ability to communicate ideas in both technical and user friendly language.
  • Experience supervising staff and coordinating shift schedules ensuring adequate coverage.
  • Experience implementing monitoring tools and capabilities.
  • Highly self-motivated and directed, with attention to detail.
  • Must have good credit history.
  • Must be US Citizen and able to pass a U.S. government background check.
  • Must be willing to travel, up to 10% of the time.

Preferred Qualifications

  • Certifications a Plus: CISSP, SAN GIAC Certifications (GCIH, GPEN, GSEC, etc.), CEH, PMP.
  • 10 or more years of professional work experience in the security field.
  • Experience with Managed Security Services and SOC environment.
  • Experience working in an Agile software development environment.

Valid Through: 2019-10-17