IT Salesforce.com Business Analyst

8 - 10 years experience  •  Retail & Consumer Goods

Salary depends on experience
Posted on 05/16/18
Roswell, GA
8 - 10 years experience
Retail & Consumer Goods
Salary depends on experience
Posted on 05/16/18

Scope/Categories:

Role will report to a Manager in IT Engineering & Applications. Role will not have any direct reports. Key Interfaces: Business Partner, Solution Engineer, Project Manager, Enterprise Architect, Business Client External Interfaces: Consultant & 3rd Party provider Travel may include approximately 10% of work time.

Key Accountabilities:

  • Functional leader of medium to large projects for a specific business capability. Accountabilities across multiple functional and technical areas with wide range of complexity.
  • Proactive analysis of business processes and identification of innovative ways to address near term business needs which includes identifying these opportunities, reviewing and obtaining a disposition decision from the appropriate business client, assessing the fit of these opportunities into current initiatives, or including the opportunity in future demand
  • Is able to map the Customer Journey and partner with the business in the co-creation of solutions that add value to K-C.
  • Drives the evaluation of the factors which must be addressed in the change program.
  • Maintains in-depth understanding of both KCP and Consumer business processes for their capability area
  • Influences policy formation; contributes to User Groups; significant contribution to strategic direction
  • Leads Continuous Improvement (CI) initiatives; consults and shares knowledge across org; full awareness of industry trends
  • Knows technology trends and is able to recognize and leverage technologies that can bring K-C a competitive advantage

Key Qualifications and Experience:

  • Bachelor's degree; 7-10+ years of Professional experience with a minimum of 5 years of Information Technologyexperience including working directly with business clients
  • 3-5 years of experience as a Salesforce.com Administrator, with solid skills configuring objects, workflows, validations, flows, and the different components of the Sales and Service Cloud.
  • Experience managing IT Projects and/or Programs.
  • Expert in Requirements management, with knowledge of Architecture and Technology management.
  • Experience as Scrum Master running Agile Projects
  • Understanding of digital enablers and technologies such as embedded Analytics, design for Automation, UX, modern integration.
  • Has a GM mindset, which can enable an optimal TCO for solutions delivered by E&A.
  • Experience with deploying and driving execution via performance measurement, benchmarking, and related visual management
  • Held prior accountabilities that required influencing leaders outside of administrative authority
  • Strong leadership skills with experience managing people in offsite and remote locations
  • Strong leadership and service delivery skills
  • Cultivates networking opportunities with peer organizations
  • Broad range of business and IT experiences; has achieved technical and/or business certification(s).
  • (Standard) Verbal and written fluency in English is mandatory
  • (Standard) Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.

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