Responsible for the development of new and enhancement of existing SFDC Platform and Force.com cloud-based applications, including systems analysis, design, development, implementation, and maintenance
Proactively designing and implementing SFDC and Force.comtechnology improvements to enhance Mitel’s image and increase communications to its employees, customers, partners, investors, and the general public.
Maximizing SFDC, Force.com and APEX technologies to support Lead to Service business processes, both internal to Mitel as well as Customers and Partners
Contributing into the SFDC and Force.com adaption strategy, and actively consult cross-functionally with Marketing, Sales, Services and Engineering Management
This position also includes SFDC custom development and administration responsibilities
Interact with Software Vendors to ensure that solutions meet Mitel’s business requirements and alignment with the architectural vision
Ensure the quality of produced code by thorough testing and code-review and that application/system perform as expected and have maximum availability.
Participate and lead knowledge transfer sessions, capacity analysis, performance trends and establish proper monitoring and hand off to support team
University degree in a related field, such as Business Administration, Computer Science or Engineering
5+ years of experience in a corporate technology environment developing SFDCtechnology programs is required.
2 years+ developing advanced APEX coding solutions incorporate customer-facing environments; must have a strong knowledge of Salesforce.com (SFDC) APEX code design techniques and methodologies including development tools, quality assurance/control
Experience with a variety of technologies, protocols, languages, techniques and design structures, including knowledge of Java & Java Platform, Enterprise Edition (Java EE) knowledge, Microsoft .net, JAVA, HTML, AJAX, XML, CSS jQuery, SQL
Ability to create and deliver effective presentations and briefings to senior management and executives
Demonstrated ability to deliver complex, multi-platform solutions
Must possess strong interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment; will possess strong organizational and prioritization skills
Must have a proven record of successful program management, including the ability to manage multiple projects simultaneously
Solid understanding of system architecture and system design (SFDC /CRM and Force.com ) is required
Experience in integrating enterprise applications with other API enabled Business Systems (i.e., Salesforce.com, Microsoft AX, SAP, Pardot, HubSpot, other marketing solutions etc.), is a plus
Certification in Salesforce (Administrations or Development) a plus