IT Salesforce Application Developer

Mitel Networks Corporation   •  

Plano, TX

Industry: Telecommunications


5 - 7 years

Posted 54 days ago

Key Responsibilities:

  • Responsible for the development of new and enhancement of existing SFDC Platform and cloud-based applications, including systems analysis, design, development, implementation, and maintenance
  • Proactively designing and implementing SFDC and Force.comtechnology improvements to enhance Mitel’s image and increase communications to its employees, customers, partners, investors, and the general public.
  • Maximizing SFDC, and APEX technologies to support Lead to Service business processes, both internal to Mitel as well as Customers and Partners
  • Contributing into the SFDC and adaption strategy, and actively consult cross-functionally with Marketing, Sales, Services and Engineering Management
  • This position also includes SFDC custom development and administration responsibilities
  • Interact with Software Vendors to ensure that solutions meet Mitel’s business requirements and alignment with the architectural vision
  • Ensure the quality of produced code by thorough testing and code-review and that application/system perform as expected and have maximum availability.
  • Participate and lead knowledge transfer sessions, capacity analysis, performance trends and establish proper monitoring and hand off to support team


  • University degree in a related field, such as Business Administration, Computer Science or Engineering
  • 5+ years of experience in a corporate technology environment developing SFDCtechnology programs is required.
  • 2 years+ developing advanced APEX coding solutions incorporate customer-facing environments; must have a strong knowledge of (SFDC) APEX code design techniques and methodologies including development tools, quality assurance/control
  • Experience with a variety of technologies, protocols, languages, techniques and design structures, including knowledge of Java & Java Platform, Enterprise Edition (Java EE) knowledge, Microsoft .net, JAVA, HTML, AJAX, XML, CSS jQuery, SQL
  • Ability to create and deliver effective presentations and briefings to senior management and executives
  • Demonstrated ability to deliver complex, multi-platform solutions
  • Must possess strong interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment; will possess strong organizational and prioritization skills
  • Must have a proven record of successful program management, including the ability to manage multiple projects simultaneously
  • Solid understanding of system architecture and system design (SFDC /CRM and ) is required
  • Experience in integrating enterprise applications with other API enabled Business Systems (i.e.,, Microsoft AX, SAP, Pardot, HubSpot, other marketing solutions etc.), is a plus
  • Certification in Salesforce (Administrations or Development) a plus