IT Project Manager - Claims Systems

 •  GMAC Auto Insurance Winston Salem, NC

Less than 5 years experience  •  Insurance

Salary depends on experience
Posted on 08/14/17
Winston Salem, NC
Less than 5 years experience
Salary depends on experience
Posted on 08/14/17

Primary Purpose:

Responsible for leading the planning and implementation of strategic initiatives, system enhancements, integration and conversion projects.  This includes facilitating the definition of project scope, goals, deliverables, project plans, tasks and resource requirements.  Responsible for managing the communications between the affiliated division, key stakeholders and 3rd party relationships.   

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Coordinate internal resources, third party relationships and vendors for the successful execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget which includes managing design, review checkpoints and sign offs
  • Develop project scope, formulate strategies and objectives, form and manage project team and ensure project feasibility
  • Ensure resource availability and allocation
  • Monitor project performance which includes the use of verification techniques, communication mechanisms and tracking techniques to manage changes, identify issues and maintain schedule and costs; report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders which includes communication efforts
  • Perform risk management to minimize project risks
  • Create and maintain comprehensive project documentation, which includes testing efforts
  • Gather and analyze data with assistance and act as content expert for requirements gathering response teams
  • Ensure that all project and testing initiatives are consistent within the division

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's Degree or in-lieu of degree equivalent education, training and work-related experience
  • Solid understanding of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • 2 years of experience in one of the following areas: project management, analyst, business analysis, product management, project administrator and/or insurance management
  • Ability to demonstrate analytical skills
  • Possess effective verbal, written and face-to-face communication skills
  • Speak to, listen and present information to groups of people with ease
  • Ability to problem solve, make decisions and empathize with others
  • Possess solid organizational and time management skills with the ability to work under pressure, adhere to project deadlines, multi-task and pay attention to detail

Desired Skills:

  • Obtains and maintain appropriate licensing, professional designations and/or educational requirements (i.e. PMP certification, formal project management education, Master's Degree)
  • 5 years of experience in initiating and managing projects utilizing PMBOK best practices and methodology
  • 2 years of insurance experience in one of the following areas: claims center, technology, claims handling process, claims systems, testing experience and/or vendor interfaces
  • Ability to execute using the Software Development Lifecycle
  • Possess knowledge of data warehouse concepts
  • Possess prior experience in one or more of the following areas: SPSS, SAS, Sbase, Visio and/or Microsoft Project
  • Possess prior experience in business requirement development and process development
  • Possess a thorough understanding of the NGIC brand and ability to exhibit behaviors associated with it

Job Requirements

About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

POSTING ID:2072/1011/8309

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