IT Program Manager

Confidential Company  •  Boston, MA

11 - 15 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 07/26/17 by Emily Russo
Confidential Company
Boston, MA
11 - 15 years experience
IT Consulting/Services
Salary depends on experience
Posted on 07/26/17 Emily Russo

Job Title: IT Program Manager - Direct Hire / Full Time / Perm

Job Location: Boston, MA

Job Type: Full Time / Perm / Direct Hire + Benefits

“US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”

Job Description:

  • The program manager is responsible for stewarding critical enterprise investments and driving the delivery of transformational change by providing leadership and direction to assigned programs.
  • They will have experience in executing large, complex enterprise projects and programs in a cross-functional, matrix management environment.
  • The Program Manager is well versed in program management methodology, has a rich background of program successes, is energetic and personable, and thrives in a dynamic  environment.
  • The Program Manager possesses the ability to find creative solutions to issues that jeopardize program goals or timing, within budget or resource constraints.
  • The Program Manager is able to envision the “big picture” and interact with executive, business, and functional leadership to craft programs to materialize the business strategy.
  • He or she leverages his or her expertise to drive decision making on all aspects of the program/project activities and mitigates erroneous decisions.


  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model.
  • Leads cross-functional multi-disciplinary meetings and fosters teamwork resulting in positive outcomes; is the focal point for change management and escalation resolution
  • Manage all aspects of a given program, from requirements gathering to implementation over the entire lifecycle of the program.
  • Participate in program benefits identification.
  • Ensure that the scope of the projects within the program align with business priorities. Manage relationship with key stakeholders and sponsor and escalate program risks to sponsors on a timely basis for decision resolution and disposition.
  • Produces all relevant program management deliverables such as program objectives and requirements, risk assessments, program plans, program status reports, open issues logs, change logs, action items list etc.;
  • Support and coach project managers within the program.
  • Defines and coordinates the securing of commitments from cross-functional groups and external providers in terms of resources, cost, schedule, and performance
  • Resolves any issues or conflicts resulting from any of the above interfaces and commitments
  • Review program budget variance and scope change requests, and participate in the budget-resolution process.
  • Address escalated cost issues with project manager, as needed
  • Address escalated resourcing issues with project manager and resource manager, as needed
  • Proactively set performance expectations and help project managers and subordinates manage expectations of delivery and requirements, yielding consistent results
  • Utilizes company and industry program management best practices and adheres to the PMO process, standards, and governance

Skills and Qualifications:

  • Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
  • Adept at helping team members harness and develop strengths in pursuit of successful program outcomes
  • Ability to achieve broadly communicated objectives with a minimal amount of supervision
  • Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations
  • Proven problem-solving, decision-making, and financial skills
  • Effective consultative and influencing approach
  • Proven ability to enact change quickly
  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels
  • Appropriate knowledge of Waterfall and Agile methodologies and proficiency in common project planning tools like MS Project
  • Bachelor’s degreerequired; master’s degree desirable, or more than 12years of related experience in IT Project Management or IT leadership roles.
  • PMP, Scrum Master and Six Sigma certifications desired – equivalent related experience and knowledge essential
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