IT Platforms Data Center and Cloud Infrastructure Architect

Nestle   •  

Phoenix, AZ

Industry: Food & Beverages


8 - 10 years

Posted 94 days ago

This job is no longer available.

Job Description

We are Nestlé’s GLOBE Team—a global IS/IT function strategically positioned in the locations of our different Nestlé businesses across the U.S. We’re driven by agility to provide the most effective and efficient level of technical service. Together, we are the largest SAP implementation in the world, and with operations in 191 countries, our systems and opportunities are excitingly complex. Our Enterprise Computing Solutions (ECS) Expert for infrastructure, can reside in our St. Louis, MO headquarters or Phoenix, AZ data center for Nestlé GLOBE. In this role, you’ll be the recognized infrastructure expert within the organization for operational expertise, coaching and supporting Technical Experts and Senior Specialists. Working to ensure that operational deployment and production realization of Business solutions in the areas of Expertise, meets the business needs in terms of Operational availability and stability, SLO, compliance, Owns or drives the “How” through suppliers. Success is defined through the delivery of project objectives and supporting the Project Manager by defining and validating; demand requirements, operational support requirements, deployment approach, and ensuring operational readiness and the coordination of technical resources and complex technical tasks are executed successfully. PRIMARY RESPONSIBILITIES:

  • Accountable for defining operational requirements for new and existing solutions and provide technical escalation support for specialists and Nestle suppliers to ensure Service Level Objectives (SLO) are met
  • Reviews new solutions and processes for details of operational requirements input and sign-off
  • Investigates and reviews existing solution deficiencies, gaps (solution stability & availability), and submits operation improvements
  • Manage the implementation of change requests and collaborate on post implementation reviews and problem resolutions
  • Review Change Requests (CR) and provide input into the CR design ensuring solution is fit for purpose and compliant by design
  • Manage change deployment through suppliers, execute complete changes, and perform post-implementation review and root cause analysis
  • Define compliance monitoring and alerting framework for critical architectural elements and ensure control points are executed and compliant
  • Develop and maintain a network of internal and external specialists who are responsible for the solution that will define and deliver training, provide knowledge transfers, and the strategies for the implementation and operations of the new or enhanced solutions
  • Drive the process internally and with the external suppliers in proactive issue prevention and reactive root cause elimination
  • Provisioning the infrastructure for the forecasted and non-forecasted growth of the business applications and make the link between capacity requirements and CAPEX
  • Define global procedures and processes for operations of expertise, including the definition of design requirements needed for successful operations


  • Number of technologies = Up to 8
  • Number of Business Solutions = Up to 40
  • Landscape complexity = collaborating and coaching up to 50 operational specialists, up to 20 Solution Specialists/Experts.
  • Accountability = Up to 10 Business critical solutions.


  • SAP HANA supporting Operating Systems experiencepreferred
  • NetBackup/NetApp storage experiencepreferred
  • IBM TotalStorage, TSM (Tivoli Storage Manager/IBM Spectrum Protect) backup area experiencepreferred
  • Experience with Hyperconverged Infrastructures preferred
  • Experience with SCRUM and/or Agile methodology project management a plus
  • Microsoft Active Directory and Windows Server in-depth knowledge a plus
  • Understanding of IS/IT Security standards (e.g. ISO27000) a plus
  • IS/IT Product certifications a plus

Job Qualificatioin


  • Bachelor’s Degree in Computer Science, Engineering, OR another related field required

Experience: (Years/Type)

  • 7 plus years’ experience with enterprise level backup and recovery infrastructures, solution implementations, and operating systems required
  • Experience with IBM AIX, IBM PowerHA, and IBM PowerVM required
  • Experience with SAN (Storage Area Network) zoning and performance troubleshootingrequired
  • Experience with Enterprise Storage Systems required
  • Experience with Linux (RedHat and/or SuSE) for system deployments and troubleshooting in an enterprise level environment required

Job Number: 19000298