IT Operations Monitoring Engineer

Crowe Horwath   •  

South Bend, IN

Industry: Accounting, Finance & Insurance


8 - 10 years

Posted 173 days ago

This job is no longer available.

Job Summary

The IT Operations Monitoring Engineer will lead the IT Operations team in the implementation and configuration of real-time monitoring, alerting, and reporting across the wide-array of Crowe’s Operations Infrastructure.  This individual will work in cooperation with technical and operational staff to ensure that monitoring capabilities are functioning within the needs of the organization.

  • Implement monitor and alerting solutions to provide early detection of production outages
  • Work directly with application owners to understand and establish monitoring requirements
  • Create and maintain documentation for monitoring processes and requirements
  • Work across Crowe Business Units to establish availability and reporting metrics
  • Participate and direct efforts with regard to health and performance monitoring
  • Identify and provide accurate, timely, and relevant communication to management on application performance monitoring (APM) technology changes and trends within the industry
  • Determine cost effective monitoring tool mix
  • Collaborate with IS Management to create business monitoring requirements to translate into technical specifications



  • 5 years or more with strong experience with the following or similar tools:  Microsoft System Center, Microsoft Azure App Insights, Idera SQL Diagnostic Manager, Riverbed APM, Solarwinds, VMWare monitoring tools
  • Determine and prioritize monitoring focusing on key Infrastructure areas:  Windows Server OS, VMWare, SharePoint, SQL, as well as other custom applications
  • Demonstrated knowledge of both cloud based and on-premises monitoring tools
  • The ability to manage a number of projects, and be able to adjust quickly to changing priorities in a dynamic environment
  • Demonstrated management of IT metrics with proven statistical results
  • Flexible, agile and able to manage within ambiguity as necessary
  • Excellent organizational/project management and analytical skills
  • Willingness to work after-hours and during maintenance periods as needed

Minimum Qualifications:

  • Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
  • Industry certification, a plus
  • Minimum 7 years related work experience
  • Agile Software Development Life Cycle Experience, preferred