Direct, coordinate, and ensure implementation of all tasks related to technical, infrastructure, standards, and integration of technology into every facet of district operations., including leading large, complex, enterprise-wide projects through all project lifecycle phases.
Meet project goals while adhering to established project methodology and governance standards and procedures.
Work closely with the executive team and stakeholders to develop a shared vision with long-term, big-picture perspectives on district goals to plan for meaningful and effective uses of technology; provide leadership when creating a vision of how technology will help meet district goals.
Have a high-level view across the school system and work with instructional and technical teams to identify steps needed to transform the technology vision into a long-range plan, complete with specific goals, objectives, and action plans.
Assist in the optimization of resource allocation, specifically around projects support teams
Prepare reports for upper management regarding project status.
Plan and facilitate team meetings, working sessions and communicate output of such.
Development and facilitation of change management plans/actions.
Be the liaison between nfrastructure and the School District, technical, and other project team meetings.
Serve as escalation point for issues beyond project team authority; resolves conflicts involving scheduling, resources, or technical issues.
Communicate with clients to assess satisfaction levels with products and services.
Participates in School District meetings as needed to develop new and grow existing business opportunities.
The IT Manager will also be expected to set and continually manage project expectations with team members and other stakeholders.
Promote and lead the implementation of industry best practice methodologies, tools, and programs (e.g., TCO, ITIL, SDLC, Baldrige) in support of technology
Manage IT Service Levels and Operational Requests from the School District
Manage configuration, deployment and support of sites laptops and desktops
Configure and support all printers
Provide support for Google For Education.
Assist with the administration of a Google MDM and provide configuration and technical support for a variety of mobile communications devices.
Support software deployment practices, Ghost, software virtualization, Active Directory Group Policy and other similar technologies.
Create and maintain all standard personal computer images to ensure compatibility with company standards which includes the maintenance of the image library and image server.
Preserve the secure integration of client computing devices through the creation of SCCM packages and logon scripts for software distribution and patch management.
Responsible for the implementing and updating of all client systems and software applications.
Monitor Windows client and desktop applications and troubleshoot problems.
Support, maintain and administer third party applications.
Produce appropriate documentation for application deployment, configuration, and related processes.
Participate in disaster recovery planning, testing and response.
Install and configure Windows server hardware and software, to include physical and virtual servers, Windows Server, Active Directory, IIS, and VMware.
Develop sound practices that guide, articulate, and inform the organization of risk management strategies and risk mitigation in support of business and instructional initiatives
Bachelor’s Degree and 5 years’ experience with business consulting, MBA preferred or equivalent educations, training or experience.
Knowledge of: strategic planning techniques; effective collaboration skills; existing and emerging technologies; interpersonal communication skills
Experience working within Secondary Education environments preferred
Ability to manage multiple priorities while staying aligned to the project objectives.
Use of decision-making rules; time-management skills; organizational skills; big picture awareness; systemic planning skills
Knowledge of techniques to manage the change process; cultural context of change; role of professional development in change process; techniques for communicating need for change, direction, and destination (successful accomplishment of vision); facilitating change
Experience and success in managing service level agreements
Ability to effectively prioritize and execute tasks in a high-pressure environment
Proficient with Active Directory, GSuite, File & Print, VM Ware and Server Support.
Experience in networking and VOIP support.
Ability to work and adapt to change in a fast-paced environment
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Project/Smartsheet
Ability to convey complex technology concepts in familiar terms to nontechnology staff
Continued self-directed learning to stay up to date on latest trends in technology and education to better support the district