IT Manager - NAM Support and Platform Services

5 - 7 years experience  •  Biotech/Pharma

Salary depends on experience
Posted on 09/21/17
Bloomington, IN
5 - 7 years experience
Salary depends on experience
Posted on 09/21/17


The IT Manager works with IT leadership and stakeholders to manage day-to-day operations and provides leadership and direction to the functional team. 


• Implement policies, programs and directives of senior management
• Interview, select and approve training for employees
• Make recommendations for staff and equipment and have significant
  input into personnel matters
• Perform employee assessments and evaluations
• Efficiently identify and solve issues
• Develop Requests for Proposals (l~FP) for external vendor services
• Manage external vendor relationships in collaboration with the Vendor Manager
• Ensure required documentation is created and maintained thoroughly
and appropriately, and company processes are appropriately followed 
• Provide resource management and resource planning 
• Provide input into operational process improvements

• Foster and maintain a workplace culture respectful and supportive of
  individual differences
• Must work and interact effectively and professionally with and for others
  throughout various levels of the global organization
• Must strictly adhere to safety requirements
• Maintain regular and punctual attendance
• Must maintain company quality and quantity standards
• Must have effective oral and written communication skills
• Excellent problem solving skills and ability to work in collaborative and
  independent work situations and environments with minimal supervision
• Ability to remain calm and receptive in fast paced situations


• B.S. Degree in Information Technology or related technical discipline; or experience of such kind and amount as to provide a comparable background
• Minimum 2 years experience in resource management or related area
• Minimum 5years experience in  IT or related field

• Demonstrated proficiency with standard concepts, practices, and procedures within the information technology field

Physical Requirements:

• Works under general office environmental conditions.
• Ability to travel overnight approximately 10-15%
• Sitting for extended periods, utilizes close visual acuity for working with
  computers, etc.

• Requires occasional early morning or late evening teleconferences
• Domestic travel as required


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