IT Manager, Marketing and Interactive Solutions in Appleton, WI

$200K - $250K(Ladders Estimates)

Thrivent Financial for Lutherans   •  

Appleton, WI 54911

Industry: Finance & Insurance


8 - 10 years

Posted 35 days ago

Job Description

Job Duties and Responsibilities

You are trusted with the development and implementation of IT applications and applications systems, including analysis and programming activities, that enable Customer Experience, Marketing, and Sales activities. We will look to you to be the IT strategic and tactical liaison with the business for IT solution discovery, development and deployment while participating in IT strategy development, providing trusted guidance to the business and within IT. In this role, you have the exciting opportunity to help be the bridge between old and new technologies.

  • Builds and maintains an all-star team; selects, develops, coaches, rewards and recognizes team members
  • Responsibility for the development of the technology vision, strategy and roadmaps for digital engagement in conjunction with business partners and other IT leaders, along with the execution and measurement of the set objectives
  • Defines and delivers UX proven practices, standards, methods and guidelines to meet organizational needs
  • Makes operational and strategic decisions that may have significant impact, on functionality, quality or effectiveness of business unit activities
  • Participates in, supports and executes business initiatives, plans and policies which are often complex in nature and have a significant impact on the business unit's profitability and strategic direction
  • Monitors budget, expenses and scope and facilitates project delivery and support
  • Initiates, designs and monitors continuous improvement activities for program/department/business
  • Sets performance targets and evaluates/enforces service delivery against targets
  • Establishes and supports an environment in which all personnel can develop and apply their talents to meet the technology goals
  • Leads IT professionals who design/develop or acquire/adapt application software. Establishes the priority of requests and ensures appropriate staffing aligned to meet business objectives
  • Communicates strategy effectively to team members so that connections are made between daily task prioritization and organizational or divisional strategic objectives.
  • Executes on initiatives that Directors & VPs have deemed as priorities

Required Experience:

  • Bachelor's degree or equivalent in Management Information Systems (MIS), Computer Science or related field
  • 8+ years of experience in related field
  • 3+ years of leadership experience
  • Strong organizational and thought leadership skills

Preferred Experience:

  • Advanced degree or equivalent in MIS, Computer Science or related field
  • 8-10 years of experience with data management and master data/data quality roles
  • Significant experience with Marketing, CX technologies and UX concepts and standard methodologies
  • Experience in Insurance and/or Financial Services Industry
  • Understanding of multiple SDLC methodologies

Valid Through: 2019-11-4