IT Innovation Project Manager

Salary depends on experience
Posted on 10/18/17
5 - 7 years experience
Engineering Services
Salary depends on experience
Posted on 10/18/17

Job Description

The overall purpose of this position is to manage technology innovation pilot initiatives for Darden IT. The position will oversee the day-to-day activities in our technology innovation pipeline, from concept to pilot to transition for rollout. The Technology Innovation Project Manager should consistently demonstrate strong leadership, initiative and communication skills.

-Help develop process for identifying, assessing, and prioritizing technology innovation opportunities
-Stay abreast of key technology trends & solutions that may be applicable to the hospitality / restaurant industry
-Identify & help manage key third-party partnerships to realize our vision
-Help to define approaches to evaluate new initiatives at fast pace/low cost for feedback/learning
-Work with Business Solutions and Infrastructure teams to tailor the software development process to optimize delivery of innovation pilots while still ensuring on-time, on-scope, and on-budget delivery of projects
-Collaborate with key Darden stakeholders to define success criteria and pilot metrics
-Manage pilots including scope/resources to ensure on time/on scope/on budget delivery
-Coordinate with operations on the pilot implementation & launch
-Monitor the results in order to assess the pilot's applicability within Darden
-Facilitate transition of successful innovation pilots to the IT Support groups
-Manage the technology innovation pilot portfolio, including pipeline activity and the prioritization of new potential solutions as they enter our innovation pipeline
-Manage technology innovation projects throughout their lifecycle, including:
-Defining objectives & requirements
-Creating & managing project plans for pilots, proof-of-concepts, and tests
-Creating & managing project budgets (capital & expense)
-Providing Leadership to resources for Innovation projects
-Managing project scope & key assumptions
-Managing the design, iterative development, and testing process for innovation pilots
-Providing Leadership to internal & external development resources to deliver on pilot objectives
-Developing, measuring against, and reporting on key pilot performance metrics
-Assessing and communicating key risk areas and mitigation strategies
-Communicating with key stakeholders in Enterprise Operations, Enterprise Marketing, the brands, and the restaurant learning labs
-Creating key artifacts to support transition of successful pilots to the IT Development teams
-Proactively communicate with IT Leadership team members as appropriate regarding Pilot and Innovation initiatives.
-Maintain & support key partnerships & external relationships to support our innovation agenda
-Provide feedback for team members engaged in the projects lead by the Project Leader, and help coach and motivate the resources throughout the project life cycle and beyond.

-5+ years of proven project management experience in IT application development and/or leading technology innovation projects with strong abilities in relationship management.
-5+ years of experience successfully leading project teams. Experience and demonstrated competency in managing resources, tasks, contracts, scope, and budgets for projects in the context of technology initiatives.
-5+ years' experience in business process management and gathering business requirements
-Strong understanding of project financial budgets, variance management, forecasting, & reporting
-Experience developing detailed project plans including resource allocation/scheduling. Experience and demonstrated competency with Microsoft Project and Visio.
-Facile with evaluating, learning, assessing, and dissecting new technologies
-Strong organizational and planning skills
-Strong product management mindset and skills including experience with and a thorough understanding of how to interpret customer business needs and translate them into functional business requirements, application and operational requirements.
-Proven ability to deliver on projects and deadlines
-Exceptional interpersonal and collaboration skills that will assist in both internal and external relationship building
-Demonstrated ability to lead, motivate & develop employees
-Track record of consultative / "ability to influence" skills
-Responds quickly & effectively to changing business environment, requirements or shifts in technology and/or skills.
-Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget
-Perform in a highly skilled individual contributor capacity relative to project management and analysis

BS/BA in MIS, Computer Science, Business or Mathematics.

-Excellent project management skills.
-Strong propensity for and experience with superior customer service.
-Ability to manage multiple objectives and tasks simultaneously
-Solid analytical skills to assess and effectively resolve challenges.
-Excellent verbal and written communication skills working with both technical and non-technical audiences. Ability to communicate at all levels.
-An immediate and hands-on approach to addressing issues and opportunities
-Demonstrated ability and willingness to adapt to changing priorities and/or projects
-Proven ability to effectively prioritize and address multiple and simultaneous challenges
-PMP Certified
-Experience with one or more of the following areas:
-Wireless and Digital solutions
-Mobile applications / mobility
-Social Media
-Web user interface (UI) design

-Restaurant operations experience
-Knowledge of other retail business (preferred)
-Experience leading innovation projects or mobile solutions
-MBA or Masters in Computer Science preferred


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