IT Infrastructure Engineer - Desktop

Nelnet   •  

Madison, WI

Industry: Technology


Not Specified years

Posted 51 days ago

This job is no longer available.

Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.


  1. Develops or modifies IT Infrastructure to meet business objectives.
  2. Maintain and implement technical solutions, specifications, and documentation for various sized projects or daily support initiatives.
  3. Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
  4. Provide training and technical support for users with varying levels of IT knowledge.
  5. Completes routine preventative measures and maintains/monitoring networksecurity.



Bachelor's degree or equivalent experience/training in MCDST. Citrix, A+, Network+, or MCSE certification preferred.


Experience with Windows Server2008/2016, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, VoIP, MPLS, Monitoring and Messaging Systems. Experienced with Windows 7/10 including proficiencies in Microsoft endpoints in an Enterprise environment. Microsoft Office 2016, O365, Exchange and Outlook supportexperience. Network printer supportexperience. Group Policy management experiencepreferred. Advanced knowledge/Experience with Citrix XenDesktop and XenApp software required, Nutanix configuration and support also desired.


  1. Strong analytical, judgment, and problem-solving skills.
  2. Strong oral and written communication skills.
  3. Strong interpersonal skills, interacts well with technical and non-technical clients.
  4. Deep technical understanding of Citrix XenDesktop and XenApp.
  5. Deep technical understanding of Active Director, security groups and best practices.
  6. SCCM tools for Windows and 3rd party application management desired.
  7. Technical skills in building and administering MSI Package creation, WSUS management, and scripting with VB, PowerShell.
  8. Sophos Enterprise solutions desired.
  9. Microsoft Intune, Hello for Business, Windows lifecycle management

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.