Ensure performance meets the present and future needs of the business. Ensure all documentation is delivered according to specified guidelines and on selected media.
Develop and document systems to meet business requirements. Develop/build, and test technology solutions to meet business requirements. Install, configure, and test technology and infrastructure systems. Create test files and performs system tests.
Analyze and translate business requirements into system specifications. Analyze metrics to understand performance and identifies opportunities for continuous improvements.
Experience with managing project and documenting infrastructure in Visio. 3 years of related technical work experience required.
Analytical thinking skills. Other related skills and/or abilities may be required to perform this job.
Strong customer service and communication skills. Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.
Bachelor's degree in related field preferred.
Ability to work independently or within a team environment. Ability to be flexible and adapt to changing environments.
Client OS Troubleshooting. Virtual Desktop Infrastructure. Horizon View Virtual Desktops. Citrix Virtual Apps and Desktops / XenDesktop and XenApp. ESXi / VCenter Management. Thin Client Hardware / Windows IOT. PowerShell Scripting. Windows 10 OS Optimization / Group Policy Management. Experience with managing project and documenting infrastructure in Visio. Strong customer service and communication skills.