IT Director, Information Security Officer

Advisory Board   •  

Greensboro, NC

Industry: Professional, Scientific & Technical Services


11 - 15 years

Posted 58 days ago

This job is no longer available.

Position Description

Individuals in this position will provide leadership to, while being accountable for, the performance of managers and/or senior level professional staff; provide management and administrative expertise of multiple IT functions, as well as general management functions; collaborate with business partners to facilitate the smooth operation of their business environment, understanding the needs and priorities of internal and external stakeholders, and provide sound financial input for overall cost effective approaches.

Major Responsibilities

  • Serves in a directorial capacity, formulating and implementing the application of enterprise and segment IT Security goals, strategies, and priorities including statutory, regulatory and policy requirements
  • Act as the single security location/focal for UnitedHealth Group client engagements
  • Responsible for establishing and maintaining the security processes and plan to ensure information assets, technologies, data and information are protected
  • Provides across-the-board security expertise to client at senior-level in regards to state-of-the-art Cyber Security innovations, effective solutions to complex security challenges/problems and all issues/incidents/actions related toInformation Security
  • Provides analysis of and suggested solutions to complex Cyber Security issues, as well as complex conceptual analysis, building and maintaining of key security and contract metrics
  • Collaborates with business partners, stakeholders, and senior level associates to ensure continuity and communication toclient and departmental partners/stakeholders
  • Provides expertise/analysis for the management/implementation of budgets, forecasts, and resource planning strategies in support of the client engagement
  • Provides specific direction/approval for engagement of Business Continuity/Disaster Recovery planning for critical IT Security solutions collaborating within the UHG
  • Enterprise Technology framework and common infrastructure
  • Provides direction and ensures compliance with established and current laws/regulations/security control requirements
  • Provides direction and collaboration with other senior leadership, directors, managers, and stakeholders in the mitigation of risks to the IT Security infrastructure, Client and the company
  • Participate in, lead where needed and provide responses to audit or control framework assessments
  • Act as primary security contact for Client in all third party security reviews/audits/assessments
  • Participates in senior-level cross-function/cross-domain development and implementation discussions to facilitate immediate effectual improvements and remediation
  • Mentors and coaches managers and leaders to provide guidance, mentoring, and expertise, promoting continued integration of technological advances to further enhance capability, security solutions, and cyber defense

Values Based Competencies: Leader

Integrity Value:

  • Model and Ensure Ethically Behavior
  • Comply with Applicable Laws, Regulations, and Policies
  • Demonstrate Integrity
  • Require Integrity and Ethical Behavior from Others

Compassion Value: Deliver Value to Customers

  • Maximize Customer Growth and Retention
  • Optimize the Customer Experience
  • Relationships Value: Lead and Develop People
  • Bring in the Right Talent
  • Develop People
  • Drive Employee Engagement
  • Foster Teamwork and Collaboration
  • Learn and Develop Self
  • Leverage Diversity and Inclusion

Relationships Value: Communicate Effectively

  • Communicate with Impact
  • Influence and Negotiate
  • Listen Actively
  • Present Effectively

Innovation Value: Lead Change and Innovation

  • Demonstrate Emotional Resilience
  • Implement Innovative Solutions
  • Manage Change

Performance Value: Drive Sound, Disciplined Decisions

  • Apply Financial Knowledge
  • Make Decisions to Drive Action
  • Performance Value: Drive High-Quality Execution
  • Communicate Clear Direction
  • Drive Operational Direction
  • Manage Execution

Competencies and Best Practices for High Performers

Self-motivated individual with advanced leadership and organizational skills

  • Directs security advisory groups to ensure all necessary requirements are met and communication to stakeholders is current and concise
  • Serves as a catalyst in driving continuous improvement of IT solutions

Anticipates customers’ needs and proactively ensures the development of solutions to meet those needs

  • Analyzes performance, identifies areas of concern, and formulates action plans
  • Oversees development of innovate design solutions to highly complex developmental issues

Maintains awareness of current assets, technology trends, and governance

  • Ensures competitive innovative solutions are employed in a cost effective manner, including the reuse of technology assets and the alignment of current assets with net assets
  • Provides oversight for emerging industry principles, policies, and standards

Enterprise level Security Operations experience insight

  • Directs initiative and drive to motivate a large group of seasoned engineers
  • Demonstrates organizational and troubleshooting skills at a higher than normal caliber while maintaining operation readiness


  • 10 or more years of professional Information Technology experience
  • Must be resident of North Carolina, preferably able to work out of our Greensboro, NC office.
  • Bachelor’s Degree in Information Security or Computer Science
  • CISSP and one of the following certifications: CISM, CISA or GSEC Managed Care Program
  • 5 or more years of professional IT Security management experience in a large, enterprise environment
  • 5 or more years of experience leading teams and/or managing workloads for IT Security team members
  • Prior experience leading distributed security teams in a large enterprise environment
  • Proven planning, problem-solving, budgetary, and forecasting experience
  • Ability to align identified business needs and priorities into applicable IT solutions and/or strategies
  • Prior experience directing management in the mitigation of identifiable risks
  • Ability to develop training guidelines for issues related to IT cyber security and enterprise security tool management


  • Masters degree
  • Previous CISO experience preferred