Client is seeking an experienced, highly specialized technical and functional expert for a leadership role on our EDMS team. The desired candidate will have a minimum of 5+ years of OpenText EDMSexperience in a team lead, principal lead technician or managerial role with highly developed technical, troubleshooting, planning and implementation skills gained through a thorough knowledge strengthened over time from resolving issues or increasing difficultly. Though not necessary to fulfill the position; programming skills and/or knowledge of .Net or other programming languages and how they interact with various Third-Party code is highly desired. The candidate must possess a demonstrated commitment to continuous learning in an effort to keep current with changes and advancements in EDMS, the IT industry, software and hardware improvements. This is a flex position and as such the selected candidate will primarily fill the role of a senior team member or leader who will assist with and advise on complex situations as they occur.
The candidate in this position will work collaboratively with direct EDMS team members, other Strategic Development teams and Management as needed regarding decisions that impact the overall upgrading, rollout of the larger projects, building block projects or smaller department functions as needed, to convey and be able to ensure the effectiveness, capabilities and/or limitations that may affect the overall planning, scheduling and implementation of deliverables.
Bachelor?s Degree in Computer Science, Business Administration, Communication or related field. Experience in a related EDMS/ECM field could be used in place of Bachelor?s Degree.
? Advanced knowledge of OpenText Electronic Document Management Systems (EDMS) with experience preferably in a Leadership, Team Lead or Principal Lead Technician or Escalations role. Able to confidently guide and advise EDMS team members, management as needed.
? Five (5) years of advanced EDMSexperience
? 3 to 5years of systems analysis/programming experience, working with large scale implementations, system upgrades and library consolidations.
? Experience in minicomputer or client/server environments including the implementation and support of resource planning, marketing, financial and distribution systems.
? High proficiency in analyzing, planning, creating and implementing document control-related IT tools, databases, and administrative procedures.
? Has depth and breadth of experience and expertise and uses that expertise to improve the overall project, assignment or goal.
? Including analysis, administration, maintenance, implementation and support of EDMS/ECM applications and databases in an intranet and internet environment.
? Ability to read, write and/or understand several coding languages including .Net
? Familiarity and understanding of project management principles, methods, standards and related artifacts as defined by the Project Management Institute's (PMI) PMBOK standards, is a plus.
Primary Job Duties/ Tasks:
The activities this candidate will be tasked with include, but are not limited to the following:
? Advanced experience in supporting OpenText ECM eDOCS Version 5.X or higher in a distributed environment.
? Perform Library Maintenance and OpenText database table administration tasks using various OpenText Administration tools.
? This support will include end user support and server management.
? Develop training materials for a diverse knowledge base and perform remote and/or onsite training for users throughout the Department.
? Facilitates the resolution of complex technical issues, planning, implementation and in all areas of EDMS by analyzing.
? Serve as liaison and/or principal EDMS Representative when working with business offices and communicating with corporate customers via telephone, written correspondence, or electronic service in regard to finding resolutions to presented technical problems.
? Provide well-formed suggestions, solutions and/or alternatives for third-party applications that interact with EDMS.
? Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.
? Consults with staff on issues requiring further work or investigation.
? Performs other duties as assigned.
? Provides support and coordination of logistics for conferences, meetings, conference calls and other events.