The IT Business Relationship Manager is a key role to develop and execute IT strategies for Supply Chain Planning for Abbott Nutrition’s operations.
o Excellent understanding of the business processes, strategy and global perspective for S&OP, demand & supply network planning, inventory management, purchasing, sourcing and MDM to drive technology guidance that ensures maximum return on investment.
o Conduct in-depth discovery to define need, document courses of action, and conduct business case and process analyses within Supply Chain Planning functional areas to identify, communicate, and implement solutions that drive value for the company.
o Provide insight to Abbott Nutrition supply chain operations on how to best develop and leverage IT capabilities for the organization including understanding current market/changing technology trends for configuration of Demand Planning (DP), Supply Network Planning (SNP) and Global Available to Promise (GATP)
o Recognize and expose the drivers and benefits in the chosen solutions and champion them with the business stakeholders through multiple organizational levels.
o Identify standardization of processes and support solutions including documenting business needs into user and functional requirements.
o Work with the business function/geography and IT Corporate functions to develop project business cases and value realization processes
o Manages IT budgets, project capital/RCE expenditures and ROI. Continually look for opportunities for cost reductions and cost avoidance.
o Establish and maintain productive relationships across all levels within the Abbott IT organization and external suppliers.
o Facilitate understanding and support the buy-in of the Functional Roadmap to key stakeholders in the function/geography
o Collaborate with business to identify business Strategy to assess and establish priorities on global/regional/local initiatives.
o Work with business to identify critical vs. nice-to-have functionality to promote re-use of existing solutions (application rationalization) and process alignment
o Enable IT to know technological expectations from business viewpoint.
o Facilitate communications flow between IT and Business (Costs/Projects/New demand/services/audits/risks)
o Identify and manage IT current and future function/geography IT risk profile
o Ensure good project governance & execution, partnering with Corporate IT function, with monthly reporting ensuring justification of deviations and providing feedback to functional stakeholders.
Project Portfolio – Demand Management
o Work with senior business managers to assess and establish priorities on business IT initiatives.
o Lead the development of a comprehensive portfolio of IT investments for the business area and ensure alignment and integration into the enterprise IT strategy and Project Portfolio Management.
o Actively detect and manage business process improvement & standardization and decision making support requirements.
o Challenge and improve alignment of the business requirements with regional or global templates
o Ensure supply chain priorities are communicated to IT community.
o Communicate IT strategies to business executives.
o Provide strategic consultancy support to assigned customers in filtering, defining or designing business processes and requirements.
o Research and identify enabling solutions, best practices and technologies to proactively address customer requirements
o Ensure appropriate communication of project progress, changes, and milestones
o Ensure understanding of proper best practices, standards and guidelines that apply to the business.
o Assist the business during the tracking of benefits after projects implementation.
o Work collaboratively with the Corporate IT Solution Delivery organization to ensure alignment of IT demand and supply for the business areas and oversee the delivery of related IT initiatives.
o Accomplish project objectives within constraints of the project, with responsibility for the outcome (success or failure) of the project from project execution and business result perspectives.
o Support planning, controlling and monitoring, and manage/direct assigned project resources to best meet project objectives
o Identify, monitor, and respond to risk, issues and dependencies.
o Resolve cross-functional issues at project level
o Financial implications of the applications ranging up to $10 MM.
o Cumulative project budgets ranging up to $10 MM and 500 - 5,000 users
o Bachelor's degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience.
o 5-8 years of IT and supply chain experience in large or midsized multinational Health Care or Consumer Goods organization.
o Understanding across Supply Chain Planning, Production Planning and Production Execution
o Understanding to create and/or maintain the planning areas, planning books, and data views
o Strong knowledge of integration of SAP ECC into SAP APO and BW is desired.
o Working knowledge of SNP/PPDS Heuristics planning.
o Working knowledge about Capacity Planning/Leveling within APO.
o Working knowledge with reporting and knowledge of BW/ Business Objects
o Working knowledge of Digital Supply Chain trends including Blockchain, IoT, demand sensing generation and related technologies.
o Demonstrated expertise in the strategic use of process improvements and IT as an enabler of business initiatives and business solutions
o Good communication, logical thinking, decision making and problem solving abilities
o Track record of success working with global cross-functionally teams, especially with business and technology initiatives strategies
o Strong teamwork and interpersonal skills and ability to communicate with all management levels
o Strong ability to collaborate, influence and build consensus.