IT Business Partner

  •  

Houston, TX

Industry: Manufacturing

  •  

8 - 10 years

Posted 9 days ago

  by    S. Daniela Whitfield

Job Summary

CSAT Solutions LP is in search of an experienced IT Business Partner who will primarily be responsible for utilizing business acumen through the swift execution of IT Application Change Management Practices. Our company is committed to providing "Complete Care for the Digital World," and will successfully hit our goals through our people. The ideal candidate will work collaboratively with business units, along with fostering and developing positive relationships with internal & external customers. 

Roles and Responsibilities

  •  Lead IT product strategy and programs that enrich new digitalexperiences
  •  Proactively define business opportunities & assist with the development of actionable solutions
  •  Partner with key stakeholders to understand needs & requirements, along with maintaining strong customer satisfaction levels.
  •  Define processes, operating procedures, & metrics, along with refining & implement policies
  •  Facilitate collecting, inputting, and reporting of information to and from operational applications
  •  Engage & motivate associates with effective communication to promote a highly-effective, performing team
  •  Manage all projects through CSAT Project Lifecycle including Identification, Benefit Analysis, Execution, Testing, Reporting, & Organization Change Management
  •  Provide technical expertise through the execution of presentations & demos to internal clients
  •  Develop skills & competencies based on current and projected technical requirements

Qualifications & Skills

  •  BS/BA Degree in Computer Science, Information Systems, MIS or related technical field
  •  PMP and/or CSM Certification highly preferred
  •  7-10+ years of experience in IT leadership
  •  Understanding of IT Application Change Management practices; Experience implementing ITIL or COBIT is a plus
  •  Strong project management & analytical skills
  •  Experience in faced-paced environment preferred & must be able to work with minimal supervision

 

CSAT Solutions LP is an EOE/Veterans/Disabled/LGBTQ Employer