IT Business Analyst

ICF Next   •  

Irvine, CA

Industry: Business Services


Less than 5 years

Posted 4 days ago

Job Description:

ICF is seeking an IT Business Analyst to join our team in Irvine, California. In this role, you will work with project managers and the client to design world-class technology solutions for public and private sector clients to improve business efficiency and productivity.

Key Responsibilities:

  • Support project delivery on small-to-medium sized IT projects for the energy efficiency sector, including partnering with ICF subject matter experts on project execution
  • Work with stakeholders of IT systems to define the system requirements and design approach
  • Generate requirements specifications, use cases, process flow diagrams, user interface designs, user manuals, training materials, and other system documentation
  • Track scope and changes throughout implementation, keeping stakeholders notified of anticipated completion dates
  • Support users through training, as well as provide one-on-one technical assistance
  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology and marketing.

Basic Qualifications:

  • BA/BS in a related field
  • 3+years of experience
  • Solid understanding of the software development cycle
  • Ability to define and document business processes and software requirements for technology initiatives
  • Experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met

Preferred Skills/Experience:

  • Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
  • Ability to work collaboratively and cohesively in a team environment
  • Experience in MS Office products
  • Strong organizational skills and customer service focus a plus
  • Meeting facilitation skills a plus
  • Exposure to the utility, energy, and/or energy efficiency sectors a plus
  • Experience with issue tracking and project management tools such as JIRA or MS Project

Professional skills:

  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision making capabilities
  • Team player with the ability to work in a fast-paced environment
  • Resourceful and self motivated
  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude