IT Applications Systems Support Analyst

Boars Head   •  

Herndon, VA

Industry: Manufacturing


Less than 5 years

Posted 166 days ago

This job is no longer available.


Job Description:

(Herndon, VA) Utilize IT education and experience to maintain and support Boar’s Head critical business applications with core competencies focused on Oracle EBS, front end web-based interfaces and their technical integrations with a primary focus on Oracle Functional Analysis. Diagnose, troubleshoot, resolve, and test critical production issues logged by business users. Recognize production incident trends through root cause analysis enabling permanent problem resolution. Identify continuous improvements and operational workflow efficiencies that can be measured.  Perform complex analysis, testing, and documentation for system defects to existing applications, web-based interfaces, and business-to-business solutions.  Assist and recommend system maintenance for routine application patches through use of internal procedures and standards.  Support Boar’s Head critical business applications with the main focus on production support and enabling daily operations.

Minimum of a Master's degree in Computer Applications, Computer Science or related field and three years of related experience with Oracle EBS applications required