IT Applications Business / functional Analyst in Montreal, QC

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Technical Services   •  

Less than 5 years

Posted 7 weeks ago

The Functional Analyst will be responsible for business requirement analysis, solution design and development of functional specifications. Based on leading practices observed (internal/external) propose business processes improvements to enable effectiveness and efficiency.

The ideal candidate will work with Super users and other internal IT application teams.

  • Partner with business units and corporate functions to understand requirements, propose new processes, and help with day-to-day activities including recurring and year-end processes.
  • Primary support for Agile applications and Automated processes implemented across Sectors and Business Units.
  • Create and maintain Fast Formulas, Forms and Reports.
  • Debug production issues and resolve them quickly with permanent fixes.
  • Identify areas for business process improvement and efficiencies; make recommendations to improve existing processes or system functionality.
  • Maintain process flow, configuration, operations and user documentation.
  • Provide functional support for both application and business process issues
  • Document all requests and ensure that the project management process methodology is adhered to including submission/updates to the client board as required
  • Develop and execute system testing and test plans as required as well as coordinate and conduct internal user support and training
  • Identify and document application integration requirements
  • Develop and test solutions in collaboration with end-users, execute production migration and post-install support
  • Improve process flow and user documentation for the implemented applications and enhance user knowledge and competency
  • Maintain a stable and accurate Applications production instance that meets customer needs in line with compliance and audit policies
  • Create and manage Support Service Requests as and when required
  • Design and manage the delivery of program specifications based on consultations with supervisor, programmers, external contractors and end users
  • Document, propose and optimize applications configuration to provide best usability and information availability
  • Cross train internal IT on new features, functionality and integrations

Desired Job Experience:

  • Bachelors in Computer Science, Engineering or equivalent
  • 3-5 years functional experience in agile applications development (finance, change management, process automation, etc..) including requirements gathering, design, configuration, unit testing and integration testing.
  • Experience dealing with a complex IT Ecosystem
  • Experience with AgilePoint NX/7 process automation is an asset.
  • SQL, ASP.Net MVC design, configuration and hands on experience.
  • Strong analytical, design and documentation skills
  • Strong verbal and written communication skills


  • Business acumen (E&C Industry an asset)
  • Communication skills, good listener
  • Strong technical background (SQL,, C#, Excel, Visio)
  • Customer focus
  • Working with IT outsourcing partners
  • Analytical mind
  • Solution oriented
  • Negotiation skills
  • Capacity to function in a changing environment
  • Act as a change agent