You Will Be Responsible For:
Examples of the administrative responsibilities for the Enterprise Network Engineer (Senior) include, but are not limited to, the following:
• Collaboration - Participate in business planning meetings to understand and recommend the best technical, most cost-effective, network solutions that meet initial capacity, long-term scalability and growth, and performance requirements.
• Change Control - Adhere and follow all change management policies to ensure that the work is documented and meets the organizational requirements. This includes the creation, submission, review, and periodic representation of complex changes in the weekly change management meetings.
• Documentation - Document administrative items, projects, and support issues as needed to provide a reference to team members, other teams, and management.
• Incident and Request Management - As with the change management requirements, all incidents and requests should adhere to the organizational requirements. Completion of the incidents and requests should also meet the specified SLT and SLA requirements.
• Knowledge Sharing - Both the technical and non-technical knowledge should be shared to team members in both a formal and informal manner. Sharing of knowledge helps the entire team improve their skills, plus builds a cohesiveness within the team.
• Personal Development - Weather it is through certifications, training, or conferences, employees should seek ways to develop themselves in areas that are technical in nature and non-technical where relevant to the current role held within the organization.
• Project Support and Lead – Depending on the project requirement, either serve as a project lead for the Enterprise Network Engineering Team or serve as a resource for Enterprise Network Engineer Team for the deployment of Enterprise level initiatives.
• Status Reports - Submit status reports as requested to the team manager and verbally during team meetings.
The Technical responsibilities of the Enterprise Network Engineer (Senior) include the design, deployment, upgrade and support of the enterprise and facility network infrastructure. Examples of the duties and responsibilities included, but are not limited to, the following:
• Network Infrastructure Support - Provide the required network support for the deployment of infrastructure network topology architecture, processes and reports. Investigate functionality issues related to application data, security and system configurations. Work with technical application teams in the review, analysis and resolution to application related performance issues.
• Network Administration - Perform the required work associated with network administration, such as the installation and configuration of network infrastructure, the deployment of backup and recovery processes for network, and the implementation of maintenance processes that ensure the continued stability and performance of network systems. Examples of specific tools associated network administration include:
o Cisco Identity Services Engine (ISE)
o Cisco Prime
o Network Probes
o DNA Center
o Packet Brokers
o Network Time Machine
• Network Project Documentation (ISE) – Design, plan, deploy, upgrade, and provide operational support for an Enterprise deployment of the Cisco Identity Services Engine (ISE) product for both the wired and wireless networks. In addition to the technical aspects, it includes working closely with cross-functional teams, to organize, document, and manage a long-term organizational ISE initiative.
• Disaster Recovery - Assist the organization in the performing of scheduled Disaster Recovery tests for designated mission critical systems.
• High-Availability - Work with other application and other technical teams in provide localized high-availability
• Lifecycle Management - Assist in the development of project plans, including related timelines, for the scheduled refresh and network version upgrades of existing systems. The project plans should incorporate both short-term and long-term technical objectives, along with analysis on capacity, performance and security considerations.
• Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems. Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options. Examples of specific tools to monitor and optimize system performance include: SolarWinds, Cisco Prime, Network Probes, Packet brokers, iPerf, SDA and Cisco DNA Center.
• Security – Work closely with the Manager and the Enterprise Security Architecture Team to plan, design, implement, support, and monitor that the security initiatives are being met for the organization.
• Technical System Support – Collaborate with the Enterprise Network Engineer Service Leads and the Enterprise Network Architect to implement, configure, and support the Enterprise Network Infrastructure. Assist in the initial capacity analysis, deployment design, and overall system architecture needed to support the Network platform and expected support activity. Provide the necessary support in the investigation and resolution of system level issues.
KNOWLEDGE AND SKILLS REQUIRED:
• Proven skill in project management of Network related projects, preference in the Cisco Identity Services Engine (ISE) product.
• Proven skills in both verbal and written communication.
• Proven skills with Cisco platforms such as Cisco Identity Services Engine (ISE), Cisco Catalyst, Nexus, Firepower and Palo Alto Firewalls in a production environment.
• Proven skills with network operating systems such as Catalyst, Nexus, Linux and Windows systems.
• Proven skills in discussing and planning application architecture with cross-functional application, business, technical teams and third-party vendors.
KNOWLEDGE AND SKILLS PREFERRED:
• Technical writing skills.
EDUCATION AND EXPERIENCE REQUIRED:
• B.A or B.S. in a degree such as Computer Science, Information Systems or Information Technology or 7 years related experience.
• Minimum of 7 years in the support of an enterprise network platform in a 24x7 environment, including platforms such as Wireless, Security and Route Switch.
• Minimum of 5 years of experience in supporting network infrastructure platforms such as wireless Flex Connect, VPN, Content filtering, Data Center, Nexus, Catalyst and management.
• Minimum of 2 years of experience in deploying and/or supporting the Cisco Identity Services Engine (ISE) platform. Would consider 1-2 years if experience with the ISE platform is extensive.
EDUCATION AND EXPERIENCE PREFERRED:
• Experience working in a healthcare environment.
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
• Certification in a current or the latest version of an enterprise version of Cisco Administration.
The primary responsibility for the Enterprise Network Engineer Senior (ISE) position is to plan, design, deploy, and continue to support a mission critical project for the Cisco Identity Services Engine (ISE) platform. Secondary responsibilities for the position include the deployment and continued support of enterprise network infrastructure systems in the areas of Route/Switch, Security, and Wireless technologies. Technologies utilized by the Enterprise Network Engineer Senior include: Cisco ACL, Cisco Meraki, Cisco DNA Center, Cisco Prime, Cisco Catalyst, Cisco Nexus, Cisco Fabric Path, Cisco Firepower, Palo Alto Firewall, Panorama, IDS, IPS, Silver Peak SD-WAN Optimization, NetBrain, LiveAction, and Wireless Flex Connect. The position also requires demonstrated competence in LAN/WAN technologies, BGP, EIGRP, OSPF, Spanning Tree, SDN, SDA, and Software Defined Networking. Last, the Enterprise Network Engineer (Senior) is responsible for the coordination of cross-functional teams in relation to the deployment and support of the physical/virtual network infrastructure, which includes technologies such as VMWare, Linux, Windows Server, physical Servers, and enterprise storage arrays.