The ISC Training Manager will be a member of the ISC Training and Communications team, representing communications and training to the University audience. This person will act in a lead role to establish the training strategy working independently and as part of a team to design, develop, and deliver the job aids, project documentation, and the computer-based and instructor-led curriculum for Workday to the University. This position requires skills in project management to determine the requirements of a diverse community and design and develop all components of the curriculum (presentations, computer-based trainings, job aides, assessments, etc.) to meet the deadline. Further, this position requires strong training delivery skills to ensure that campus partners are fully trained in the use of Workday.
•Bachelor’s degree in communications, journalism, English, education or related field.
•Minimum of 4 years of experience developing and/or delivering instructor-led training.
•Minimum of 3 years of demonstrated experience designing/developing/delivering online and blended training using online learning tools such as Adobe Captivate, Articulate, Camtasia or Articulate Storyline.
•Knowledge of adult learning methodology, as well as the ability to communicate recommendations for training approach.
•Excellent interpersonal skills (including verbal, written, presentation and facilitation skills) with the ability to communicate effectively at all levels within the organization, with both technical and non-technical audiences.
•Ability to effectively develop, deliver and facilitate scenario-based training courses, with public presentation skills and helping the audience connect the software to their daily work habits.
•Knowledge of instructional design methodology and adult learning concepts, principles, and practices with experience applying this knowledge to adult learners.
•Self-directed with strong project management skills and initiative to learn new applications independently.
•Strong problem-solving, multitasking, and organizational skills.
•Experience developing interactive training modules.
•Proven experience designing courses from the ground up by leveraging Subject Matter Experts and demonstrating an understanding of functional specifications to write and test course content.
•Ability to work independently and as part of a collaborative team.
•Experience carrying out all activities in the Training Development Life Cycle using the ADDIE model.
•Proven experience meeting deadlines.
•Write well, think creatively and be extremely flexible
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•4 years’ experience using the ADDIE model (Analysis, Design, Development, Implementation, Evaluation) of instructor-led training design.
•Experience developing and/or delivering training for a software implementation project (preferably a large-scale implementation)
•Experience within higher education or medical center environment.
•Experience uploading courses to an LMS, such as Kenexa.
•Experience uploading and managing training materials on a website.