Internet Sales Representative - Fred Haas Nissan$200,000+ Annual Earning Potential
The Internet Sales Representative is responsible for managing and responding to online sales inquiries, developing customer relationships, and guiding prospects through the vehicle purchasing process. This role serves as a key point of contact for customers who engage with the dealership through digital channels.Responsibilities- Monitor and respond promptly to all internet leads from the dealership website and third-party referral sources
- Manage incoming email communications and online inquiries
- Build and maintain prospect files for all assigned leads
- Provide vehicle pricing, financing information, and inventory availability to customers
- Schedule and conduct appointments with prospective buyers
- Present and demonstrate vehicle features and benefits
- Process online and manual credit applications
- Maintain current knowledge of vehicle products, market trends, and manufacturer certifications
- Follow and execute the dealership sales process
- Capture and upload vehicle photos for website listings as needed
- Achieve established performance objectives, including customer satisfaction, gross profit, and sales volume goals
- Attend department and sales meetings as required
Requirements- Strong customer service and communication skills
- Professional appearance and demeanor
- Ability to work in a fast-paced, team-oriented environment
- Self-motivated with a results-driven approach
- Ability to learn and maintain product knowledge and sales processes
Education and/or Experience- Previous automotive sales, internet sales, customer service, or related experience preferred
- Equivalent combinations of education, training, and experience will be considered
Licenses- Valid Driver's License with an acceptable driving record and insurability required