International Sales Executive

Industry: Transportation

  •  

Less than 5 years

Posted 55 days ago

Company Overview:

Global Transportation Services, Inc. is a one-stop shop freight forwarder and NVOCC and logistics provider: a fully integrated, asset-light based company delivering a complete set of services including import, export, air, ocean (FCL and LCL), domestic, and Customs brokerage. As leaders in the freight forwarding space, our expert team can streamline the shipment process and achieve measurable and continuous improvements. Global's customers are provided with shipment visibility and control throughout the shipping process, and their shipments are managed with full compliance with U.S. and foreign regulations. We drive our customers toward best practices in the international shipping process to create more efficient international supply chain operations. We have been serving customers across all markets for over 30 years and we are now in ten locations throughout the US with over 200 employees. This position is located at our Corporate Headquarters location in Kent WA, where we handle import, export, air, ocean, Customs brokerage, warehousing (over 250,000 sq ft), and we have our own trucks for local delivery. We also offer an unparalleled Transload service to the upper Midwest for our international import (FCL and LCL) customers that routes over our Kent gateway. We have a steady customer base with regular international transportation activity. And we are growing …

Summary of Position:

The International Sales Executive is an Outside Sales role and will be responsible for the development and signing of profitable new international business; specifically targeting international import, export, and Customs brokerage accounts. This position will be responsible for all aspects of the sales cycle including lead generation, prospecting and qualification, pricing, proposal preparation and presentation, implementation, and follow up. The International Sales Executive will be expected to plan, develop and execute tailored sales strategies, and stay informed regarding competitive services and pricing. The Sales Executive will also be expected to manage any and all accounts that they bring on board.

Essential Duties and Responsibilities of the International Sales Executive:

  • Develop and implement strategic sales plans to accommodate corporate goals.
  • Plan and conduct market research to identify opportunities.
  • Successfully build relationships and influence key decision makers.
  • Market and sell logistic services to a self-generated contact base: in person, by preparing letters, by e-mail, and by phone; prepare and conduct electronic sales presentations.
  • Provide cross-selling services and coordination of services to customer (Jones Act services).
  • Provide quotations/bids and follow up as appropriate for each contact.
  • Create SOP's for each new customer; actively coordinate and support the on-boarding process between operations and the customer.
  • Provide outstanding customer service to ensure all customer issues are effectively investigated and resolved.
  • Document & report all contacts, quotations and follow-up interaction in the Global Transportation Services, Inc. prescribed format.
  • Report to supervisor weekly and provide activity reports and updates.
  • Work with appropriate departments to assure timely and accurate services and/or pricing is provided to the customer.
  • Reflect the professional image of Global Transportation Services, Inc. in all company/client related interactions; all client contact/communications should be conducted in a professional manner.
  • Develop a thorough understanding of GTSI's services and capabilities.


Qualifications:

Education/Experience

Bachelor's degree (BA) from a four-year college or university; and three to five years related outside sales experience, preferably in international logistics and transportation. Experience in the freight forwarding industry, including prospecting, cold calling, and providing freight alternatives.

Language Ability

Ability to manage customer relationships through creative problem solving. Ability to interpret customer needs into a service "value proposition" and develop appropriate associated quotations. Ability to coordinate and respond to conversations, written requests, and multi-sourced communications. Excellent written and oral communication skills.

Math Ability

Basic mathematical ability including multiple computations to arrive at pricing which meets percentage profit targets. Ability to compute cost/pricing factors based on customer product, mode of transport, fees, and handling.