As a team, we:
- Create products that demonstrate outstanding interaction design for our clients and their customers.
- Own the development of the discipline and practice in our studios.
- Lead, lean in, be creative, and have fun.
As an Interaction Design Lead, you:
- Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
- Lead Interaction Design activities and research-based design practice at a project level. Manage relationships with partners and clients with respect to these activities.
- Explain, discuss, and justify design decisions eloquently. Give effective feedback and direction to other team members.
- Assess performance and provide career guidance for those in your project and line management team.
- Help to evolve the Interaction Design practice, pulling in state of the art methods from external and internal expertise.
- Frame design solutions and explain thinking and rationale in a compelling way. Lead the communication of research findings, conceptual ideas, detailed design, and design rationale.
- Publish articles, books, and other media on behalf of Fjord.
Working together, we will:
- Have specific opportunities to use our craft to make a difference in people’s lives.
- Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
- Collaborate on products and services that change the way our clients do business.
- 7-10 years of relevant industry experience, 4+ years leadership/management experience.
- Bachelor’s degree or equivalent experience in a related field.
- Demonstrated experience leading multiple cross-discipline teams.
- Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
- Extensive knowledge of and experience with driving and applying user-centered design processes. Accustomed to working collaboratively with customers and cross-functional team members.
- Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design; willingness to broaden own skillset into adjacent specializations while refining mastery of primary skillset.
- Advanced ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
- Advanced knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.