Interaction Design Lead

8 - 10 years experience  •  Business Services

Salary depends on experience
Posted on 02/21/18
Austin, TX
8 - 10 years experience
Business Services
Salary depends on experience
Posted on 02/21/18

Key Responsibilities:

As a team, we:

  • Create products that demonstrate outstanding interaction design for our clients and their customers.
  • Own the development of the discipline and practice in our studios.
  • Lead, lean in, be creative, and have fun.

As an Interaction Design Lead, you:

  • Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
  • Lead Interaction Design activities and research-based design practice at a project level. Manage relationships with partners and clients with respect to these activities.
  • Explain, discuss, and justify design decisions eloquently. Give effective feedback and direction to other team members.
  • Assess performance and provide career guidance for those in your project and line management team.
  • Help to evolve the Interaction Design practice, pulling in state of the art methods from external and internal expertise.
  • Frame design solutions and explain thinking and rationale in a compelling way. Lead the communication of research findings, conceptual ideas, detailed design, and design rationale.
  • Publish articles, books, and other media on behalf of Fjord.

Working together, we will:

  • Have specific opportunities to use our craft to make a difference in people’s lives.
  • Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
  • Collaborate on products and services that change the way our clients do business.

Basic qualifications: 

  • 7-10 years of relevant industry experience, 4+ years leadership/management experience.
  • Bachelor’s degree or equivalent experience in a related field.
  • Demonstrated experience leading multiple cross-discipline teams.

Preferred Qualifications:

  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
  • Extensive knowledge of and experience with driving and applying user-centered design processes. Accustomed to working collaboratively with customers and cross-functional team members.
  • Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design; willingness to broaden own skillset into adjacent specializations while refining mastery of primary skillset.
  • Advanced ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
  • Advanced knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.
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