Integration Services Manager

Apriva   •  

Scottsdale, AZ

Industry: Technology

  •  

5 - 7 years

Posted 39 days ago

JOB SUMMARY:

The Integration Services Manager is responsible for working with Point of Sale (POS) Independent Software Vendors (ISVs) to integrate external solutions into Apriva’s Payment Gateway Services. He/she is responsible for helping the business grow by driving product development, certification activities, ISV support and sales around integration services.

RESPONSIBILITIES/DUTIES:

  • Maintain detailed understanding of the POS ISV ecosystem and the products necessary to meet the needs of the marketplace
  • Work closely with all product owners to adjust new features and product requirements to ensure proper support throughout the integration.
  • Effectively drive strategic partnerships with ISVs and related third parties
  • Coordinate cross-functional teams focusing on education of the application and merchant targets.
  • Contribute to the product roadmap for POS ISV
  • Engages with customers to both understand the customer need and to evangelize Apriva’s capabilities
  • Works with account executives to regularly collaborate and communicate with external clients
  • Works with sales, business development and leadership to identify opportunities with new or existing clients
  • Prepares and/or presents integration activities and ISV statistical data tracking the health of the program.
  • Provides sales support and engages in post-sales activities

QUALIFICATIONS/REQUIREMENTS:

  • Minimum 5 years of experience in product support and/or product development preferably in environments that involved an ecosystem model of integrated partners/ISVs
  • Understanding of a Value-Added Reseller (VAR) sales model
  • Demonstrated leadership with analytical abilities, communication skills, technical savvy, problem-solving and team work
  • Strong estimation and risk management skills required
  • Experience managing multiple products and/or projects simultaneously
  • Capable of building a successful team environment within a fast-paced environment
  • Strong and effective oral and written communications skills
  • Strong and effective interpersonal skills within a diverse group of clients and staff
  • 346