Integration Services Manager

Apriva   •  

Scottsdale, AZ

Industry: Technology


5 - 7 years

Posted 39 days ago


The Integration Services Manager is responsible for working with Point of Sale (POS) Independent Software Vendors (ISVs) to integrate external solutions into Apriva’s Payment Gateway Services. He/she is responsible for helping the business grow by driving product development, certification activities, ISV support and sales around integration services.


  • Maintain detailed understanding of the POS ISV ecosystem and the products necessary to meet the needs of the marketplace
  • Work closely with all product owners to adjust new features and product requirements to ensure proper support throughout the integration.
  • Effectively drive strategic partnerships with ISVs and related third parties
  • Coordinate cross-functional teams focusing on education of the application and merchant targets.
  • Contribute to the product roadmap for POS ISV
  • Engages with customers to both understand the customer need and to evangelize Apriva’s capabilities
  • Works with account executives to regularly collaborate and communicate with external clients
  • Works with sales, business development and leadership to identify opportunities with new or existing clients
  • Prepares and/or presents integration activities and ISV statistical data tracking the health of the program.
  • Provides sales support and engages in post-sales activities


  • Minimum 5 years of experience in product support and/or product development preferably in environments that involved an ecosystem model of integrated partners/ISVs
  • Understanding of a Value-Added Reseller (VAR) sales model
  • Demonstrated leadership with analytical abilities, communication skills, technical savvy, problem-solving and team work
  • Strong estimation and risk management skills required
  • Experience managing multiple products and/or projects simultaneously
  • Capable of building a successful team environment within a fast-paced environment
  • Strong and effective oral and written communications skills
  • Strong and effective interpersonal skills within a diverse group of clients and staff
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