Instructional Designer

Blood Systems   •  

Phoenix, AZ

Industry: Healthcare


5 - 7 years

Posted 34 days ago

This job is no longer available.


Under minimal supervision, this position is responsible for creation and implementation of system-wide training programs, including planning, design, development, and evaluation of effectiveness. This position also works with subject matter experts and stakeholders to develop training implementation strategies and train-the-trainer programs.


  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Maintains good attendance and punctuality per the absence policy.
  • Designs, develops, and revises instructional materials to support employee development and job skills training, including technical training. Uses ADDIE and/or Agile methodologies as needed for the project. Works closely with subject matter experts. Selects appropriate training methodology. Completes program review, approval process, and determines implementation strategy.
  • Develops initial and ongoing competency assessment methods and materials.
  • Manages resources, including graphic and multi-media assets, native files, and/or audio files. Provides narration and/or manages voice talent, as needed for timely completion of each eLearning project.
  • Conducts needs analysis at an organizational level, confers with management, and recommends appropriate learning interventions.
  • Develops measurements to evaluate training comprehension. Monitors effectiveness of training materials and learning transfer, as appropriate.
  • Manages instructional projects and recommends enhancements and improvements of department processes.
  • As directed by management, researches, writes, and develops training and education policies and procedures that comply with regulatory, industry, and BSI standards.
  • Serves as consultant for training-related activities performed across the system. Coordinates and interfaces with training vendors and consultants to ensure that BSI training needs are met.
  • Ensures training initiatives are communicated to the organization, and serves as first-level field support for training-related questions.
  • Conducts periodic center visits as directed by management. Provides guidance and professional development to training personnel.
  • Represents BSI through participation in national, regional, and/or local professional organizations.
  • Performs all other duties, at the discretion of management, as assigned.



  • Bachelor's degree or equivalent experience in development/delivery of adult training required.
  • Working knowledge of training development and implementation required.
  • Knowledgeable in the theory and practice of adult learning required.
  • Current knowledge of blood bank operations and an understanding of federal, state and local regulations affecting activities preferred.
  • Group presentation/facilitation skills preferred.

Licenses/ Certifications



  • Five years combined experience in developing and conducting education and training programs required.
  • Experience in eLearning authoring software preferred.


  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
  • Must be able to maintain confidentiality.
  • Ability to work either alone or in a team environment, depending on the need of the project.
  • Strong interpersonal skills, written and verbal communication skills.
  • Efficient consulting skills with the ability to effectively assist personnel in executing job tasks.
  • Excellent planning and organizational skills.
  • Ability to manage multiple projects effectively.
  • Strong computer software skills.