Instructional Designer / IT Trainer

  •  

Atlanta, GA

Industry: Technology

  •  

5 - 7 years

Posted 159 days ago

  by    Cynet Sytems

This job is no longer available.

We are looking for Instructional Designer / IT Trainer for our client in Atlanta, GA

Job Title: Instructional Designer / IT Trainer

Job Location: ??Atlanta, GA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."

Job Description:

  • Candidates will work withsupporting IT team members (system architects, application developers, database, network, server, etc.) and interacting with business units to understand the technical/business functionality and develop technical training materials.

Responsibilities:

  • Adhere to the priorities, objectives, and guidance of Team Leader and IT management
  • Participate in IT Projects to design and develop learning materials
  • Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
  • Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
  • Proactively and effectively communicate with Team Leader and IT management
  • Creating engaging learning activities and compelling course content
  • Working with subject matter experts and identifying target audience's training needs
  • Developing training content to meet instructional goals/objectives
  • Create practical examples that students can apply within their use of IT application/system in their work environment
  • Applying tested instructional design theories, practice and methods
  • Measure/test user knowledge retention and transfer
  • Apply tested instructional design theories, practice and methods
  • Create supporting material/media (audio, video, simulations, role plays, games etc.)
  • Collect and maintain training data to support department key performance indicators
  • Conduct training courses, customer webinars, on-site customer training, and user group sessions
  • Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
  • Remain knowledgeable about IT applications and business strategies as related to training materials and courses
  • Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
  • Provide user training support with IT product launches and go-lives
  • Travel to Georgia business locations (within State of Georgia) to conduct training
  • Ability to maintain professionalism and order within the classroom to complete course objectives
  • Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities

Required Qualifications:

  • Visual design skills and ability to storyboard
  • Ability to write effective copy, instructional text, audio scripts/video scripts
  • Ability to develop and instruct in the development of web based training
  • Bachelor's degree in or Technical Communications, Engineering, MIS, IS, IT or other technical field
  • 6+ years advanced skills with Microsoft Office
  • 4+ years of experience with web based course delivery tools such as Captivate, Camtasia, and Lectora
  • 4+ years of experience in the field of IT technical training and train-the-trainer training
  • 4+ years of experience in developing role based end user training materials for IT applications/systems
  • 1+ years of experience maintaining courses within Learning Management System
  • Strong leadership, problem solving, oral presentation, technical writing, planning, and adult-learning/workforce teaching skills
  • Experience in course design and development
  • Experience in developing training content (e.g. user manuals, handouts, slides, exercises, and web based training)
  • Ability and flexibility to travel frequently within Georgia
  • Strong commitment to providing superior customer service
  • Excellent verbal and written communication skills
  • Able to develop training content in collaborative team environment and work independently with minimal supervision to deliver training
  • Hands-on, can-do attitude

Preferred Qualifications:

  • Oracle Learning Management System work experience
  • Experience with developing content for workforce teaching and instruction
  • Strong technical background in computers, application development, transportation, or government
  • Familiarity with ITIL or REMEDY