Installation Services Engineer

TriTech Software Systems   •  

Lake Mary, FL

Industry: Professional, Scientific & Technical Services

  •  

Not Specified years

Posted 56 days ago

This engineer will be performing post-sale on-site technical work on networks/systems that may include telecommunications, voice, data, Internet, etc. They will also be handling installations, upgrades, testing, security, and maintenance, as well as implementing changes and procedures for safeguarding customer information and enhancing systems security. Strong communication skills will be a vital requirement for this position.

Interested? Here’s what we need from you:

  • Associate’s degree in Computer Science, Information Systems, or related field
  • Experience in 911 Public Safety Answering Point (PSAP) installation
  • Big picture thinking: experience defining high-level requirements, on-site readiness, workflows, and network requirements to tackle building our solutions from the ground up
  • Knowledge of MS and Linux operating systems, TCP/IP networking and related hardware, MS SQL database, and virtualization technologies
  • Intermediate skills in MS products including Excel, Word, Outlook, PowerPoint, Visio, and SharePoint
  • Strong interpersonal, customer service, and training skills
  • Excellent troubleshooting and organizational skills and ability to effectively prioritize tasks
  • Ability to continually pass background check requirements for working on and connecting to public safety information systems
  • Ability to travel to client sites up to 75%
  • Ability to continually pass background check requirements for working on and connecting to public safety information systems.

Bonus points for:

  • Professional certifications in Microsoft operating systems and database, networking and virtualization technologies
  • Experience with telephony PBX systems
  • Initiative and ability to learn and use technology to deploy, enhance, test and maintain current product lines
  • Knowledge of local, wide area network, and Cloud design and installation

What we offer in return for all your great skills:

  • Competitive salary with annual bonus program
  • 401K with employer match
  • 17 days starting PTO plus ten holidays
  • Medical, dental, vision insurance
  • Flex Spending Accounts
  • Health Savings Account with employer contribution
  • Wellness program and an on-site fitness facility (at select locations)
  • Employee discounts (movies, gym, and more)
  • Tuition reimbursement
  • Annual onsite flu shots (Employer Paid)