We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge.
The Inside Solution Sales Manager (iSSM) drives new sales (new customers and cross-sell) for the products in his or her portfolio. To be successful, the iSSM needs to be perfectly proficient on the competitors in their region, budget challenges and opportunities. You will deliver a high daily frequency of customer interactions using phone, Skype, email and other virtual methods. You are expected to identify opportunities as well as build and manage a pipeline that will ensure success at year end. You will establish strong connections with the Account Managers in your region and ensure their focus is on the portfolio you are responsible for. This may require consulting with them as well as owning the sales process from prospecting to closing. The position is office based as part of our Global Inside Sales Center of Excellence
Achieves new sales and cross sell revenue growth targets of the assigned product portfolio in territory
Creates and executes on the portfolio-specific penetration plan in territory. Align territory and account solution portfolio plan with holistic territory/account plan
Collaborates with regional sales teams to develop targeted sales plans for each region and the execution of these plans
Negotiates and closes contracts for new sales
Successfully transitions of ownership of the account/ agreement to Account Manager
Understands the competitors’ business, strategy and sales approach in territory
Provides continuous feedback to product and marketing teams and participates in projects to help marketing in meeting strategic sales objectives.
Provides channel feedback to the Product organization for continued product enhancement and new development needs, including for customized solutions