Inside Sales Representative

Wolters Kluwer   •  

Hartford, CT

Industry: Professional, Scientific & Technical Services


8 - 10 years

Posted 157 days ago

This job is no longer available.

Job Description

Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals


  • Lead/opportunity generation, lead triage, opportunity qualification and conversion, as well as related programs, for assigned portion of large business unit via trade show management, email drip campaigns, social media, and periodic phone follow up
  • Perform triage on inbound leads & inquiries, qualify & convert leads to opportunities and assign to field sales executives
  • Manage the relationship and communications with prospects from initial engagement/lead until hand off to field sales executive
  • Manage and direct booth staff at multiple trade shows and conferences helping to ensure proper gathering and reporting of lead generation information from these events
  • Manage email drip campaigns, strategizing with marketing to create distinctive value propositions to maintain market leader position, appropriate targets, email content, and timing
  • Participate in "Quick Response" program for web hits, anonymous web hits initiative and other Inside sales programs
  • Develop and execute business plans to implement key company lead and opportunity generation initiatives
  • Understand business products and services effectively, communicate their functionality and technology clearly, and address questions regarding competitive solutions
  • Identify and communicate industry and customer trends across segments and service lines supported, based on lead gen and lead triage activities and data collected from the marketplace
  • Attain stated goals of lead generation and triage/opportunity conversion by tracking activities and results in CRM system and periodic reporting of same


  • A minimum of eight years of related inside sales experience with at least one year of management responsibility
  • Bachelor's degree from an accredited college/university or equivalent work experience; Master's degree from an accredited college or university is preferred
  • Experience with corporate team activities including cooperative development of successful programs executed by inside sales
  • Familiarity with application software products and services, as well as customer relationship management (CRM) applications
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
  • Ability to travel up to 20%