Inside Sales Representative

BitSight Technologies   •  

Raleigh, NC

Industry: Software

  •  

Less than 5 years

Posted 386 days ago

Inside Sales Representative

at BitSight(View all jobs)Raleigh, NC

Working with sales leadership team, the Inside Sales Representative (ISR) will have had experience at inside sales in a business-to-business setting in a technology field and will have been a top performer throughout his/her career. The ISR will both prospect and close full sale cycles within Mid Enterprise accounts in their territory.


Inside Sales Representative Job Purpose: Sells BitSight Technologies' Benchmarking, 3rd Party Risk, and Merger and Acquisition SaaS solutions by maintaining and expanding customer base.

  • Service existing accounts, obtain orders, and hunt new accounts by planning and organizing daily schedule to call on existing or potential sales outlets and other trade factors.
  • Execute prospecting campaigns by aggressive customer outreach.
  • Keeps management informed by submitting results reports, weekly updates and monthly and quarterly territory analyses.
  • Careful and continual updating of appropriate Customer Resource Management (CRM) tools to include SalesForce.com
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Submits orders following company policy.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing responses, and making recommendations to management.
  • Maintains professional and technical knowledge.
  • Contributes to the sales team by collegial interaction with peers.


Required Skills and Education:

  • 3-5 years of successful progressive experience as an inside sales professional.
  • Extensive experience with use of Salesforce.com or similar CRM for managing an inside sales team.
  • The candidate’s inside sales experience should be specific to pursuing the sale of a technology-oriented product or service in a business-to-business setting.
  • Excellent presentation and negotiation skills.


Skills/Qualifications:

  • Meeting/Exceeding Sales Quota
  • Prospecting Campaigns
  • Presentation Skills
  • Performance Management
  • Building Relationships
  • Negotiation
  • Results Driven
  • Sales Planning


Preferred Skills:

  • Experience with multiple communications channels (e.g. web, social media, etc.) and how they can be combined and leveraged in a sales campaign is strongly preferred.
  • Selling of SaaS in an inside sales model is strongly preferred.
  • Security, Vendor Risk, or GRC sales management skills preferred.