Inside Sales, Industrial

Spectrum Brands   •  

Middleton, WI

Industry: Retail & Consumer Goods


Less than 5 years

Posted 84 days ago

This job is no longer available.

Job Summary

Proactively manage an inside sales territory in the industrial/commercial channel. Territories are well-established but will involve prospecting, meeting sales objectives, and strategic planning in a creative and cost-effective manner.

Primary Duties & Responsibilities

Manage Customer Base

  • Generate sales to existing customer base in excess of specified corporate quota.
  • Manage profitability of accounts with emphasis on maintaining and growing margin.
  • Implement marketing initiatives with customers in an effort to retain and build their business.
  • Be prepared to work outside of normal business hours as necessary.

Prospecting New Business

  • Contact potential customers using leads and prospect lists provided from various sources to generate sales of company products in the defined territory.
  • Convey product features and benefits, price quotes, sale terms and delivery schedules.

Accountability Objectives

  • Achievement of quota established in the annual Sales Incentive Program with focus on sales and profitability.
  • Routinely make 55 outbound sales calls daily, record 85 minutes of daily “talk time” on the phone and record 20 “sales activities” (emails, fax)
  • Customer prospecting at or in excess of directed levels.

Customer Service and Process Management

  • Complete paperwork and internal processes including database management, order processing, complaint resolution, credit or receivable issues and other customer issues as is necessary within the sales and service cycle.

Management Reporting

  • Complete in a timely manner all reporting necessitated by management for proper functionality of group including call logs, price change requests, customer maintenance forms, promotional lists and other documentation.
  • Routinely document sales activity in the company’s CRM software.
  • Provide territory reporting on a weekly, monthly, quarterly and annual basis.
  • Demonstrate willingness to follow routine processes and procedures in tracking orders, exchanges, returns, commissions and expenses.
  • Provide reporting on field travel and trade show appearances in a timely manner.

Tradeshows and Conventions: (2 to 3 shows annually)

  • Plan for coverage of relevant trade shows/conventions and manage the provision of required materials (booth, displays, literature, samples).
  • Attend trade shows/conventions and represent the product line by staffing the booth, making presentations and meeting with customers/prospects.
  • Prepare reports summarizing activity and results generated by shows.

Education and Experience Profile

  • Some knowledge of direct sales/telemarketing, typically gained through 3 years of experience via telesales or customer service.
  • 4 yearbachelor’s degreerequired.
  • Developed communication, persuasion and interpersonal skills.

Required Skills

  • Strong PC skills.
  • Ability to create and modify complex Excel worksheets.
  • Excellent communication skills.
  • Ability to work in a fast-paced, deadline oriented environment.
  • SAP and CRM experience is a plus.

Job # US09324