Inside Sales Engineer

axon   •  

Scottsdale, AZ

Industry: Professional, Scientific & Technical Services


Less than 5 years

Posted 50 days ago

Your Day to Day

    • Achieve mastery of all Axon technologies / products
    • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with C-suite and VP-level audiences within major agency accounts, as well as channel partner leadership and technical stakeholders
    • Use strong leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
    • Set and manage expectations with senior stake-holders and team members
    • Provide 1st-level technical support throughout the pre-sales cycle for opportunities
    • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
    • Develop relationships with key partners for growth within their customer base
    • Provide professional responses to customer RFPs / RFIs
    • Train and mentor junior engineers, customer service, and sales peers on positioning our solutions to prospective customers and managing Proof of Concepts (POC)
    • Effectively position the technology against competitive offerings
    • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
    • Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
    • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives and tailor POC tests and findings accordingly, assist prospects with initial configuration and orientation
    • Suggest creative alternatives to address or overcome technical challenges
    • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
    • Perform other duties and projects as assigned

Skills Required

    • Must have intellectual curiosity, humility, accountability and positive approach
    • Bachelor’s degree or master’s degree or equivalent experience
    • Mandatory minimum of 3+ years of network engineering
    • Minimum of 2+ years of SE experience
    • Minimum of 3+ years of SAAS experience
    • Minimum of 1+ of Technical sales
    • Must have strong knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
    • Must have a strong knowledge of virtualization and virtual machines
    • Must have a basic knowledge of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
    • Must have basic knowledge of computer hardware, operating systems, and storage devices.
    • Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.

Skills Preferred

    • 2 to 3+ years of experience in networking and telecommunication. Preference will be given to those with complimentary sales roles, in particular to public safety and government.
    • Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, CCIE, JNCIE-ENT, ComTIA Network+, WCNA, etc..
    • Virtualization-specific professional certifications, such as but not limited to: VCA-DCV, VCP-DCV, VCA-Cloud, VCP-Cloud,
    • Other applicable vendor-specific certifications in the networking, storage, cloud, and virtualization.