Works on all phases of clinical applications systems implementations, including in-depth analyses of workflows, data collection, report details, and other technical tasks associated with the deployment of vendor developed software. Prepares detailed specifications from which clinical information systems will be designed and implemented. Builds, tests, documents and maintains those programs. The Clinical Analyst is able to act as a clinical operations champion, collaborating with CHS facility clinical department management about information system needs and serving as a clinical knowledge resource to non-clinical IT employees. The Clinical Analyst serves as a clinical liaison between IT and facility staff.
Duties & Responsibilities:
The Clinical Analyst is the primary end user contact and gathers all data as well as questions and issues that arise during the implementation process from the initial design through deployment. Responsible for identifying and documenting risks around workflows, system designs, and implementation. In conjunction with the Team Lead, responsible for developing risk mitigation plans. In addition to the duties discussed above, Clinical Analyst is responsible for the following:
- Participates in projects in all aspects of information systems implementation (planning, build, test, train, implement, production support).
- Setting standards for naming and numbering conventions and security classifications.
- Understanding choices in application specifications and prepares details of specifications as needed.
- Investigating the preferred choices of the users.
- Developing and documenting internal procedures.
- Collaborate with Team Lead and vendor to create and execute implementation plans.
- Ability to redefine processes and care delivery to accommodate software system in the clinical areas
- Ability to assist hospital staff in definition and documentation of functional requirements including existing and future state workflows
- Ability to assist clinical staff in articulating and documenting processes and issues.
- Assist to identify and resolve system issues which have an enterprise-wide impact on the project
- Become knowledgeable in the organizational processes, policies, procedures and business operations as they relate to the project.
- Inform the Team Lead when tasks are not able to be completed in the designated time frame and be instrumental in developing the resolution strategy to maintain the project plan.
- Actively participate in live and post-live support. This will include training, issues with management, follow up communication, application changes, etc. Must be available to work a variety of shifts during Go Live.
- Supports Principal Trainers in development of training content supporting workflow-based training
- Participates in project meetings.
- Ability to facilitate accurate communication between all involved parties.
- Ability to configure systems to support operational needs
- Guarantees efficient and effective completion of project assignments in accordance with standard procedures
- Assists facilities in meeting dynamic regulatory requirements.
- Ability to break down complex problems into manageable tasks
- Works independently, across functional areas and hierarchical levels
- Accurate and timely recording of time against tasks assigned.
- Must have a clinical degree consistent with the assigned application and at least 5 years in a progressive clinical role.
- Epic certified or must attend and complete Epic certification requires week long out of state travel for each course required for certification (minimum two courses)
- Working knowledge of CHS applications, including STAR, Horizon Clinical HMM, preferred
- Familiar with Microsoft office, Microsoft Project, Visio
- Demonstrated ability to manage deadlines and changing priorities.
- Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
- Strong communication and follow-up skills.
- Detail oriented and knack for probing for information in order to fully understand the underlying needs that drive how the system should be built.
- Strong problem-solving abilities. Independent and self motivated, energetic with strong desire to learn.
- Excellent interpersonal skills required for day-to-day interaction with entity clinical department management.
- Excellent written and verbal communication skills
- Specific clinical knowledge and experience that will enable the self-confidence to carry out responsibilities and interaction with executives in a professional manner.
- Willingness to travel from entity to entity.
- Willingness to attend training classes- out of state requiring overnight travel over multiple days
- Environment is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines. Personnel evaluation and counseling.
- Ability to exercise independent judgment and maintain confidentiality of material and information
- Ability to function effectively in a fast paced environment and meet goals of timeliness and quality
- Must be available for on-callsupport on a regular basis. Due to project requirements, overtime will be required as needed.