Infrastructure Support - ESX in Houston, TX

$80K - $100K(Ladders Estimates)

J.P. Morgan Chase & Co   •  

Houston, TX 77002

Industry: Finance & Insurance


Not Specified years

Posted 54 days ago

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

As an experienced Infrastructure Support professional, your relentless dedication to innovation will have a positive ripple effect on both innovation and the people who make it. You'll put your experience to work across the board, leading an incredibly talented team in areas like Change Management, Incident and Problem Management. You'll be responsible for management communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll oversee areas like incident management, change management, impact identification, management communication, Risk and Controls, client relationship management, service improvement, discovery/gathering/documenting of business needs and data and requirements. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.

In this role you will be expected to act as a primary customer interface for day-to-day issues and queries around the ESX estate and VMware offerings. You are responsible for coaching and mentoring less experienced team members as well as leading root cause analysis meetings as part of process and environment improvements. You will also be working closely with peer teams to deliver high availability and optimum performance for our customers.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • Expertise in service, functional area or Infrastructure supported and interdependencies
  • Technological, Organizational and/or Operational Change Management
  • Advanced knowledge of risk and controls landscape, ensuring company-wide standards are met
  • Ability to set and drive the business' strategic direction to deliver technology that meets internal and external needs
  • Knowledge of financial control and budget management
  • Enterprise class experience as a VMware ESXi system administrator in a large scale high availability environment
  • Experience administering CISCO Unified Computing System (UCS)
  • Advanced understanding of Unix, Linux, and Microsoft Windows
  • Be familiar with the VMware vCOPS and vROPS toolsets
  • Proficient with Python and/or Powershell

Valid Through: 2019-10-17