Infrastructure Specialist

Confidential Company  •  Toronto, ON

5 - 7 years experience  •  Legal Services

$100K - $110K
Posted on 08/12/17 by Prakash Palaniyappan
Confidential Company
Toronto, ON
5 - 7 years experience
Legal Services
$100K - $110K
Posted on 08/12/17 Prakash Palaniyappan


Location : Toronto,ON

Full Time 

Primary responsibilities of the position include, but are not limited to:

  • Introducing and integrating new technologies.
  • Keeping abreast of emerging technologies, industry trends and advising management of their strategic value to the Firm.
  • Implementing and maintaining business continuity technologies, policies, and procedures to ensure the Firm’s systems and information are recoverable as per established standards.
  • Ensuring that the network infrastructure and related platforms are available and performing optimally.
  • Responsible for security, documentation and configuration of the Firm technology systems.
  • Monitoring and analyzing alerts and logs to identify potential issues with infrastructure systems.
  • Performing routine audits of systems and software, as well as back-up audits and restores.
  • Applying operating systems and security updates and changing configuration management.
  • Providing answers and assisting peers and users with technical queries.
  • Installing and configuring new hardware, software, storage and virtual servers for new projects.
  • Making recommendations on process improvement.
  • Sharing knowledge and expertise by creating training materials and by providing hands-on training sessions.
  • Responsible for public DNS registration and ongoing management.
  • Providing daily management, troubleshooting, and support of Windows and messaging infrastructure related issues.
  • Providing daily support on IP telephone systems including Cisco Call Manager and Cisco Unity voicemail systems.
  • Working with QA, production and application support personnel in the implementation of operational systems.
  • Optimizing the availability of network systems architectures to deliver cost effective improvements that in turn deliver tangible business benefits.
  • Assisting in the management and development of IDS/IPS and firewall policies and procedures.


Education/Experience: Bachelor’s degree in Computer Science, Information Technologies or related field is required, along with a minimum of five years of relevant experience.


  • Experience in VMware virtualization, SAN Storage, Cisco switching and routing, Cisco Voip, Microsoft server OS, messaging and Active Directory.
  • Ability to prepare requirements, design, program specifications and time schedules for assigned projects based on IT department’s project management standards.
  • Ability to establish and maintain relationships with users and vendors.
  • Ability to implement the necessary tools to proactively monitor, troubleshoot and where necessary, assist and provide support to third parties to solve network connectivity problems.
  • Working knowledge of IDS/IPS and firewall.
  • Ability to provide daily support on Active Directory, DNS, DHCP, Windows Services and messaging servers.
  • Ability to monitor and maintain Exchange DR replication.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills, with the ability to work independently and in a team-based environment.
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