Infrastructure Engineer

Forcepoint   •  

Austin, TX

8 - 10 years

Posted 301 days ago

This job is no longer available.


IT Infrastructure Engineer to support and maintain the global Forcepoint infrastructure. This position is part of the Systems Infrastructure team that supports 24/7 datacenters environments.  The primary focus of this position is centered on the care and feeding of the Virtual/Physical Infrastructure Servers, VDI, Blade Enclosures, Storage Area Network, Nutanix Environments and multiple Microsoft and CentOS servertechnologies as well as backups, event log monitoring, basic/advance Add/Move/Changes and performance tuning.

Essential Functions

  • Maintains the VMware virtual infrastructure.
  • Maintains the Storage Area Network.
  • Supports worldwide Active Directory, GPO and DFS
  • Monitors system health and responds promptly to network alerts and events.
  • Supports heterogeneous multi-vendor server hardware, including blade and rack-mounted servers as well as convergedinfrastructure platforms.
  • Maintains Web and Application servers for Production, Tech Support and Corp Training environments.
  • Works extended and/or alternative hours as needed for roll-outs, system upgrades, etc.
  • Provide on-call support during off hours
  • Performs Run The Business tasking, such as expanding disks, reviewing event logs, backups, working cases, setting up accounts, expanding mailboxes, creating files shares, add/move/changes, and P2V machines
  • Develop and maintain Run Books, knowledge base articles, and in house manuals
  • Experience of working with strategic partners and flexible resources.
  • Service Operations and demonstrated experience working within an ITIL environment across a global IT team

Education and Experience

  • Bachelor’s degree in Computer Science or equivalent experience
  • 7+ years of experience in Microsoft environment, with at least 3 years as a Sys Admin.
  • 3+ years maintaining a CentOS environment
  • ITIL Foundation
  • Knowledge of SAN technology, with a minimum of 2+ years’ experience.
  • Knowledge and experience in the support of VMware’s product line, including vSphere, vCloud Director and View.
  • Working technical knowledge of Microsoft operating systems and services in a multi-site topology, including Active Directory, Group Policy, DNS, DFS, IIS and Cluster Services.
  • Experience with multiple enterprise backup strategies (Commvault/Veeam), including agent and SAN based backups, snapshots, and file and block level replication.
  • Working knowledge of Bash / PowerShell or similar scriptinglanguage(s).
  • Experience with an enterprise monitoring solution, such as Zabbix, Nagios.
  • Must be able to quickly diagnose system problems and implement solutions to restore functionality
  • Must be physically able to lift and move computers, monitors, and related equipment with weights in the 10-40 pound range.

Soft Skills

  • Must be accurate and prompt in the details of the job.
  • Must have excellent written and verbal communication skills.
  • Must work well with others as part of larger team.
  • Ability to work independently to meet goals and objectives with minimal supervision.

Preferred Skills and Background

  • VMware certification is preferred
  • ITIL Foundation 2.0
  • MCSE, MCITP, and CCNP certifications are pluses
  • Microsoft Exchange Server 2010/2013 experience is preferred
  • Experience with HP/Dell servers and/or Nutanix convergedinfrastructure
  • Linuxexperience is desired