Infrastructure Engineer

8 - 10 years experience  • 

Salary depends on experience
Posted on 03/21/18
Austin, TX
8 - 10 years experience
Salary depends on experience
Posted on 03/21/18


IT Infrastructure Engineer to support and maintain the global Forcepoint infrastructure. This position is part of the Systems Infrastructure team that supports 24/7 datacenters environments.  The primary focus of this position is centered on the care and feeding of the Virtual/Physical Infrastructure Servers, VDI, Blade Enclosures, Storage Area Network, Nutanix Environments and multiple Microsoft and CentOS servertechnologies as well as backups, event log monitoring, basic/advance Add/Move/Changes and performance tuning.

Essential Functions

  • Maintains the VMware virtual infrastructure.
  • Maintains the Storage Area Network.
  • Supports worldwide Active Directory, GPO and DFS
  • Monitors system health and responds promptly to network alerts and events.
  • Supports heterogeneous multi-vendor server hardware, including blade and rack-mounted servers as well as convergedinfrastructure platforms.
  • Maintains Web and Application servers for Production, Tech Support and Corp Training environments.
  • Works extended and/or alternative hours as needed for roll-outs, system upgrades, etc.
  • Provide on-call support during off hours
  • Performs Run The Business tasking, such as expanding disks, reviewing event logs, backups, working cases, setting up accounts, expanding mailboxes, creating files shares, add/move/changes, and P2V machines
  • Develop and maintain Run Books, knowledge base articles, and in house manuals
  • Experience of working with strategic partners and flexible resources.
  • Service Operations and demonstrated experience working within an ITIL environment across a global IT team

Education and Experience

  • Bachelor’s degree in Computer Science or equivalent experience
  • 7+ years of experience in Microsoft environment, with at least 3 years as a Sys Admin.
  • 3+ years maintaining a CentOS environment
  • ITIL Foundation
  • Knowledge of SAN technology, with a minimum of 2+ years’ experience.
  • Knowledge and experience in the support of VMware’s product line, including vSphere, vCloud Director and View.
  • Working technical knowledge of Microsoft operating systems and services in a multi-site topology, including Active Directory, Group Policy, DNS, DFS, IIS and Cluster Services.
  • Experience with multiple enterprise backup strategies (Commvault/Veeam), including agent and SAN based backups, snapshots, and file and block level replication.
  • Working knowledge of Bash / PowerShell or similar scriptinglanguage(s).
  • Experience with an enterprise monitoring solution, such as Zabbix, Nagios.
  • Must be able to quickly diagnose system problems and implement solutions to restore functionality
  • Must be physically able to lift and move computers, monitors, and related equipment with weights in the 10-40 pound range.

Soft Skills

  • Must be accurate and prompt in the details of the job.
  • Must have excellent written and verbal communication skills.
  • Must work well with others as part of larger team.
  • Ability to work independently to meet goals and objectives with minimal supervision.

Preferred Skills and Background

  • VMware certification is preferred
  • ITIL Foundation 2.0
  • MCSE, MCITP, and CCNP certifications are pluses
  • Microsoft Exchange Server 2010/2013 experience is preferred
  • Experience with HP/Dell servers and/or Nutanix convergedinfrastructure
  • Linuxexperience is desired
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