Description of Position:
Performs technical assignments in the general areas of Command, Control, Communications, Computers, and Intelligence (C4I), Automated Information Systems (AIS), and Information Technology/National Security Systems (IT/NSS), applying broad technical knowledge in one or more areas on specific systems or applications.
Work requires knowledge of customary approaches, techniques, and requirements appropriate to the assigned C4I, AIS, or IT/NSS, including legacy systems and latest trends in related technologies.
Requires specialized experience in evaluating, analyzing, maintaining, managing, or improving telecommunications system performance.
Follows specific layout and diagrams to construct, implement, and operate devices and subunits of equipment.
Ensures uninterrupted access to all telecommunication features in support of T&E efforts.
Designs, develops, and tests telecommunications software solutions.
Reviews, analyzes, develops, installs, and modifies computer operating systems.
Analyzes and resolves problems associated with operating systems.
Interprets manufacturer manuals or similar documents.
Detects, diagnoses, and reports related problems.
Provides user training of the telecommunications features and functionality.
Makes suggestions to end users regarding communications software and hardware solutions.
Provides documentation/project tracking and management reporting.
Coordinates upgrade specifications and schedules with internal or external users and ensures proper integration.
Provides tactical and strategic input to overall network planning and related projects.
\Must be familiar with a variety of the IT field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
A certain degree of creativity and latitude is required.
Works under general supervision. Typically reports to a project leader, supervisor, or manager.
Must be adept at problem solving, identifying risk, and communicating results and recommendations to department management.
Education and Experience Required:
Requires at least five (5) years of experience with at least 1 certification in the area of specialization; completion of at least sixty (60) semester hours of formal education from an accredited institution working towards an Associate’s or Bachelor’s degree in a directly related curriculum and at least four (4) years of experience; or an Associate’s degree with at least two (2) years of experience. Additional certifications in the area of specialization may be substituted for one (1) year of experience.
This labor category includes personnel who provide IT support in areas where capabilities may be gained primarily through extensive on-the-job experience, specialized formal Government training, or institutional training and certification. On-the-job experience must be in specific IT fields. Examples of Government or industry training include but are not limited to United States Federal or DoD school training and certification on a specific system, network, or technology ."