Infinium Analyst


Las Vegas, NV

Industry: Hospitality & Recreation


Not Specified years

Posted 31 days ago

  by    Cynthia Lopez

Crescent Solutions is committed to helping you as an esteemed IT Professional find the next right step in your career. We match professionals like you to rewarding consulting or direct hire opportunities in your area of expertise. During the initial discussion, we hope to learn more specifics about your background and skill set to determine what job opportunities will be most interesting to you. Our keep it simple approach is only part of what sets us apart from other firms in the challenging job market today.

We partner with the most innovative and well-known organizations in the industry providing you exceptional career opportunities. We are currently seeking IT professionals who are searching for technology jobs for the following opportunity:

Infinium Analyst


Provide support for assigned systems. Coordinate and deliver system implementation, upgrades, and enhancements to existing or new systems. Assist IT Management with project management for assigned projects. Maintain and support systems and documentation for systems. Perform all functions in accordance with IT processes and procedures and department objectives.


  • Primary support responsibility for the assigned company's iSeries-based applications
  • Serve as escalation point of contact for problems for assigned applications: analyze problems, diagnose and find root cause and either solve the problem or work with vendors and others capable of resolving the issue
  • Manage projects, upgrades, enhancements and implementation of current and new iSeries-based applications
  • Conduct end-user training on assigned applications, as requested
  • Maintain, apply and schedule PTF, HIPER and OS400 upgrades resulting in minimal business disruption
  • Maintain iSeries High Availability System (Vision)
  • Maintain tape backups, tape inventory, and job completion
  • Acquire thorough understanding of operational purpose and need for assigned systems to assist end users
  • Maintain basic knowledge of Windows-based networking as it relates to iSeries-based applications
  • Provide guidance, leadership, and support to iSeries Applications Analyst
  • Ensure proper preventative maintenance and all necessary monitoring is performed and audited
  • Company point of contact for vendors of assigned iSeries
  • Maintain documentation for assigned applications
  • Make recommendations on upgrades and/or hardware replacement
  • Assist team on other projects as needed
  • Assists with trouble ticket and problem ticket resolutions
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position


  • Previous experience performing same or similar job duties within the I.T. function working with iSeries-based applications, preferably AS400
  • Must have working knowledge of two of the below applications:
  • Infinium
  • Kronos
  • UltiPro
  • Demonstrated advanced working knowledge of iSeries networking and all technicalities required to support company iSeries-based applications.
  • Strong support skills utilized to resolve issues including, but are not limited to, system administration
  • Willing to and capable of providing mentoring to other iSeries-based I.T. staff to assist with their technical skills growth and development
  • Basic knowledge of Windows-based networking as it relates to iSeries-based applications
  • Ability to effectively communicate technical information to non-technical users
  • Previous experience leading in both small groups and one-on-one situations
  • Previous experience managing and prioritizing multiple projects
  • Must have reliable communication device (i.e. cell phone, pager) readily available when not at work in case company needs to reach out during non-scheduled work hours
  • Associates or Bachelor's degree in information technology field or equivalent preferred