Manages the interdepartmental process of planning, facilitating and on-boarding of key Health Plan initiatives according to stringent deadlines and defined budget parameters. Critical to this role is the ability to engage and influence senior executives, both internal and external. This position will acquire and leverage necessary resources, then coordinate the corresponding efforts of team members across departments to deliver results according to plan. Also, will be responsible for coordinating the implementation of strategic partnerships inside and outside the state of Pennsylvania, as well as new Health Plan products and benefit revisions for existing Health Plan product lines.
Reports to the Lead Implementation Manager.
COMPETENCIES AND SKILLS:
Must possess position-level appropriate verbal and written communication skills, facilitation and presentation skills, and the ability to bring a project team to consensus on issues.
Ability to collaborate with others and lead groups of people in unison toward a common goal is imperative.
Ability to achieve results independent of direct oversight is essential.
Ability to adapt by shifting priorities, demands and timelines as needed through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently. Flexible during times of change.
Demonstrates project management skills and leadership experience. Ability to interpret communication styles of team members and adapt to broad spectrums of disciplines.
Ability to elicit cooperation from a wide variety of sources, include Health Plan leadership, clients and other departments.
Ability to develop productive relationships with executive leadership and stakeholders.
Demonstrates ability to be highly organized and detail oriented. Strong verbal and written communication skills required. Strong interpersonal skills
Persuasive, motivating and encouraging.
Ability to defuse tension among project team members, if necessary.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Must be able to communicate difficult/sensitive information in a diplomatic and tactful way.
Demonstrates use of Project Management Institute (PMI) or similar methodology.
Demonstrates capability to successfully handle multiple project teams and multiple tasks simultaneously and under strict deadlines.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree required. 5 years of experience in health care, managed care, health insurance, health related organization or project management/implementation required.
Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) is required within 18 months of hire.
Experience using project management software is preferred.
Experience in health care or health payer systems is preferred
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.