Implementation Engineer - Associate

Q2ebanking   •  

Austin, TX

Industry: IT Consulting/Services

  •  

Less than 5 years

Posted 295 days ago

This job is no longer available.

Q2 is seeking an Implementation Engineer Responsible for implementing Q2’s Ebanking Solutions in order to align with the business requirements of our customers.

RESPONSIBILITIES:

  • Partner with clients and internal teams to understand business requirements and direct the configuration duties
  • Develop and perform quality assurance check points within your team to ensure quality and timely delivery
  • Take ownership of your team’s business results by developing and leading training and execution plans
  • Monitors and impacts key metrics and efficiencies
  • Problem-solve routine to complex issues
  • Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions
  • Provide Level 2 and 3 support to other team members
  • Create and implement tools that increase quality, security and productivity
  • Track status and provide updates in relation to overall implementation process
  • Work closely with Development and other teams to ensure client satisfaction and on-time delivery
  • Responsible for ensuring all security, availability, confidentiality, and privacy policies and controls are adhered to

EXPERIENCE AND KNOWLEDGE:

  • Bachelor’s Degree in related field or equivalent experience
  • Typically requires 1+ years of related work experience
  • Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
  • Operating System, Hardware configuration and Networktroubleshooting skills required with packet analysis valued
  • Configuration and deployment experience with Web Services
  • Some knowledge of HTML helpful
  • Data migration experience a plus
  • VMware experience valuable
  • Experience with Python and otherscriptinglanguages
  • Familiarity with iOS and Androidmobile applications platforms helpful
  • Strong troubleshooting, diagnostic and analytical skills.
  • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
  • A relentlessly positive disposition
  • Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion.
  • Ability to train individuals 1-on-1 and in a classroom environment
  • The ability to remain calm, diplomatic, and cooperative under stressful conditions
  • Strong written and oral communication skills including communication of technical concepts to non-technical individuals
  • Enterprise Software experience
  • Financial Services experience is beneficial but not a requirement

    REQ-647