The FIS HORIZON Outsourcing Implementation team is seeking a stellar Implementation-Conversion Product Consultant II to join their team. Financial Business industry professionals who elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems will excel in this role. The candidate will translate business needs/end-user requirements into the existing HORIZON Outsourcing Processing flow to fulfill the end-user/business requirements. This is a lead type of position that will work on small to large (xxx - 5000 hours) projects. The large projects will often be to act as the Outsourcing representative on New Bank Implementations, Migrations or Acquisitions. The smaller projects may be assisting with new interface/integration deployments, or database updates. The ideal candidate will have HORIZON Core experience, ACH experience and knowledge of IBM Query.
General Duties & Responsibilities
Facilitates weekly status meetings working through issue management and resolution. Maintains status reports, issue and action logs, project plans and documentation.
Performs all set-up parameters to enable production environment.
Processes change requests, i.e., enable firewalls, sub applications, etc.
Sets up security and product parameters, third party integration requirements, etc.
Manages technical activities.
Facilitates technical questionnaire, manages challenges and issues.
Facilitates technical call, managing all LAN, hardware peripherals supporting product.
Facilitates master plan for all PC/workstation validation.
Builds, authors and configures all application requirements including form integration.
Tests all authoring modification, including third-party integration.
Ensures all databasedistribution is facilitated and validated with every activity during the implementation-conversion process.
Facilitates and manages project milestones.
Product definition, gathers business requirements and translates to configuration development and scope.
Application acceptance, validate, modify and test configuration work and business workflow requirements.
Trains the trainers – facilitates product specific training and ensures trainers incorporate processes and procedures as designated.
Develops and facilitates execution of configured software with production data to include transaction processing and balancing.
Provides implementation-conversion support – develops and manages master conversion plan for implementation from a readiness to full production environment.
Documents client turnover support for all database configuration to both the client and internal support.
Other related duties assigned as needed.
Bachelor’s degree in business or a related field or the equivalent combination of education, training, or work experience.
General Knowledge, Skills & Abilities
Communicates ideas both verbally and in written form in a clear, concise and professional manner
Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business
Ability to understand and apply concepts
Ability to handle project commensurate with job expectations
Ability to analyze and solve problems using learned techniques and tools
Requires human relations, negotiation and documentation skills
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Flexibility, versatility, dependability
Intermediate professional role requiring high skill with extensive proficiency. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated or a senior peer needs to be consulted. Wide latitude for independent judgment and is expected to provide guidance and cross-training to others. Effectively communicates with all levels of technical and non-technical personnel. Ability to negotiate complex processes and issues with others. Exhibits a detailed knowledge of specific applications and has profited from individual projects and various learning experiences to build up an ever-growing knowledge base of the system. Provides new and innovative alternative solutions to system challenges and brainstorms alternatives to a given problem. Contributes to the development, documentation and implementation of standards or guidelines. Typically requires a minimum of three years implementation and/or conversion experience with a demonstrated ability to handle medium project complexity.