At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wholesale Banking provides financial solutions to businesses across the United States and globally. Our nine major business lines include Business Banking, Middle Market Banking, Government and Institutional Banking, Corporate Banking, Commercial Real Estate, Financial Institutions Group, Wells Fargo Commercial Capital, Wells Fargo Securities, and the Investment Portfolio. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.
Wells Fargo Commercial Distribution Finance (part of Wells Fargo’s Commercial Capital business) provides inventory financing solutions, service and intelligence through in-depth industry expertise and a commitment to customers. As a leading provider in specialized financing and servicing solutions, CDF delivers when it comes to helping facilitate the manufacturing, distribution and sale of products across a variety of industries from Powersports, Marine and Recreational Vehicles, to Outdoor Lawn & Garden, Agriculture, Technology, and Electronics & Appliances.
This position will be part of CDF’s Customer Strategy Office which partners with sales management to improve commercial excellence framework and accelerate strategic growth. Position will support globally on business initiatives. Initial focus is on effective use of CRM (Salesforce.com) and business analytics to achieve sales goals and key growth initiatives.
This role is critical for the successful deployment, adoption, and management of CRM and business analytics platforms globally. This role supports end users with on-boarding, training, support, business requirements and prioritization, change management, best-practice sharing, escalation management, risk mitigation, communication management, liaison with IT among others.
Work extensively with integrated origination ecosystems to ensure all transactions are processed timely. Liaise various IT and operation teams to troubleshoot and resolve integration issues. Identify and initiate processes and system enhancement initiatives to improve origination ecosystems and processes.
Champion line of business requirements to technology product road-map, maintain data quality oversight of the systems and platforms, and ensure alignment with operational risk and compliance initiatives.
Work with sales and marketing teams to establish best practices in relation to our products and technology configuration team members to support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following, and adhering to all applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
- 4+ years of implementation experience
- 3+ years of project management experience, additional implementation experience, or a combination of both
Other Desired Qualifications
- Project management experience
- Ability to work independently
- Excellent verbal, written, and interpersonal communication skills
- Salesforce.com experience is required
- Salesforce.com Admin Certification strongly preferred
- Bachelors Degree
- Must have ability to manage key stakeholder requirement discussions, and to drive consensus decisions. Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
- Basic Knowledge of implementation and configuration of enterprise systems such as CRM or credit workflow
- Ability to learn quickly and think creatively
- Team player