General Description Position Summary Device Quality Sr. Engineer will be responsible for overseeing Samsung Mobile Products and providing Best-in-Class experience to our customers. This is a highly visible role and great opportunity to make a substantial impact on Samsung products. The Senior DQE will define and implement processes for resolving issues and will be responsible for driving necessary resources for successful completion of resolution. These responsibilities will include specification working with internal quality assurance team, Korean Headquarter and customers for quality management and ongoing improvements.
Roles and Responsibility
• Proactively evaluate products throughout its life cycle and drive higher standard of measurement • Identify fundamental risk of all products throughout its life cycle and drive corrective actions cross-functionally with internal and external teams • Lead weekly quality meeting with partners and manage quality escalation issues • Manage on on-going quality issues and the effectiveness of corrective action items • Generate product quality plan and strategy for continuously improving performance at every levels • Provide regular Executive level communication of all products’ performance overview • Working closely with customer in order to set up new model return for quality inspections and supporting R&D engineers to make a deep-dive analysis for EWP phones. • Generating formal customer reports documenting and informing management of the results and issues found during early returned phone inspection and responsible for communicating with the internal department regarding product quality and working for continuous improvement in a timely manner.
• 5+ years of experience in Quality Control; developing process quality plans, quality audits, and driving corrective actions and failure analysis efforts. • Working knowledge of product development, quality management, general manufacturing and service operations. • BS or MS in Engineering is preferred • Understand ISO 9000 and experience with statistical process control / FMEA applications • Familiar in working with SAP BI • Advanced skills with MS Office, including Visio • Excellent written and verbal communication skills in English. Korean language skills are a plus. • US citizen or permanent resident