This position is primarily focused on endpoint engineering (desktop, laptop, thin client, mobility).
Perform physical endpoint patch management using SCCM.
Manage thin clients using HP Device Manager and Dell/Wyse Management Suite.
Perform regular hardware updates such as drivers, BIOS, and TPM on physical endpoint devices.
Participate in Vulnerability Management Program with Cyber Security and Desktop Engineering Teams.
Act as a resource for escalated endpoint incident and projects.
Analyzes and defines business requirements and applies broad technical knowledge and best practices to design, develop, administer and maintain data systems in one or more IHT Engineering specialty fields.
Monitors and measures overall performance and scalability, performs root cause analysis and implements process improvement. Proactively identify potential issues and tunes appropriately.
Assesses and optimizes the performance of new and existing systems and features.
Works with other functional groups to establish and improve processes; develops and implements policies and procedures governing specialty Engineering discipline.
May have sole responsibility for projects and participate in disaster recovery exercises or help develop disaster recovery or business continuity plans.
Develops and maintains a comprehensive library of support documentation.
Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
Possesses solid working knowledge of subject matter.
May provide leadership, coaching, and/or mentoring to subordinate group.
Perform other duties and responsibilities as assigned.
Education: Bachelor’s degree or 4 years of relevant experience in lieu of degree.
Experience: 2 years’s experience in an IT engineering role.
CHI St. Luke's Health is a health system located in the Greater Houston area. It is a part of one of the largest health systems and the second largest faith-based health system in the United States, Catholic Health Initiatives. CHI St. Luke's Health's facilities have been recognized as some of the best in the nation.